On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clubfurniture Reviews Summary
Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.
Instant Feedback
We monitor reviews for authenticity
This was the first time I bought a nice piece of furniture online. The leather chair I purchased is of good quality, but it is difficult selecting color by a small swatch and it is hard to picture how it would fit in the room (the chair is seems smaller in the room than I expected). I was also surprised at how long it took to receive the chair from purchase to delivery (10 weeks). Everyone I talked to/worked with at clubfurniture was very nice. I might just have to see furniture in person before buying in the future.
This was my third order from Club Furniture and the service and products was first class.
Very easy process
I ordered and received two sofas and 2 recliners. The quality of the recliners is terrible. They are both broken, crooked, and come 'off the track' every time you recline. I am within my 30 day in home trial period and have contacted the store to go about returning them and they are unresponsive.
If it weren't for an ice storm you had back east, my chair would have arrived earlier, but it was no problem. We are thrilled with the quality of the chair! Thank you!
Our sofa was delivered when promised. If I called to ask any questions, my questions were answered immediately.
Awesome company to do business with.
The delivery was very neat and clean. The men were so professional.
I can't remember a time when I bought something as big a purchase as this and was extremely pleased from start to finish.
Thank you gentlemen.
Happy New Year!
Barbara Firestone
We had been searching for a 'right size' quality leather sofa for over a year. Our smaller town home floorplan just wasn't large enough for most of the furniture pieces that we had looked at. We visited local retailers and searched online. We were convinced that we needed to buy a sofa locally so we could see it in person and sit on it. Test it. Try it out. Every time we found something we liked it was either cheaply built (meaning it looked nice but was not built well) or was way overpriced. After months of searching, we came back to Club Furniture due to the positive reviews. Buying a piece of premium furniture like a large sectional sofa isn't easy. You can second guess yourself with regards to the size and color for months. It was a bit of a leap of faith since we didn't know if it would be as comfortable as it looked in the photos. But, Darrin was easy to work with and we even went through multiple leather samples before choosing the perfect color for our home's style. We chose the Benjamin sectional and finally placed our order. The new sofa arrived on schedule with no issues. Not a scratch on it even thought it was shipped nearly 1,000 miles. It delivered directly from North Carolina to our home in Wisconsin. The build quality is amazing, the leather fit and finish is literally perfect. And yes, it's super comfortable! Excellent style and quality from top to bottom. We couldn't be more pleased!
Love my sofa bed. Quality was surprisingly great. The delivery was a little off. My cream colored sofa was drugged across my deck leaving it soiled in a few places. Luckily a little soap and water and careful wiping cleaned it up. I bought the slipcover that is washable and even bleachable
The piece we purchased, a mid century modern recliner is very nice. Well made and finished furniture that is built in the U.S. seems to be a rarity in present day. I would recommend your company highly. The men who delivered the product were very professional and on time.
Lumbar support is to hard and unuseable I will have to try to remove it.
My furniture is very well made
The trucking company finally called me. Maybe Saturday night before 9. I'm hoping the sofas look and sit well.
... I have yet to receive them. Nearly three weeks ago, I was told they were ready to ship, and to pay the balance due. I did so. Then I was told "oops, they aren't done. Last week I was told they were done, and sent to shipper. This week... crickets.
Hopefully, at some point, I will actually be able to see, feel and even sit on, the furniture I purchased.
At the point of sale, service was great. Darrin was also great to deal with. However, a person we shall simply name "B" in their "customer service" department, seems extremely casual. I basically feel like they got my money and don't care anymore.
This is a really easy website to work on. Excited to receive my samples to I can confirm my order.
Great product delivered as promised!
I love the sofa! Beautiful color (blue) and quality. Matches my existing living room furniture perfectly.
One of the satisfying furniture buying experience. I am very pleased with my purchase. The leather recliner is beautiful, well made and very reasonably priced.
A VERY HANDSOME AND COMFORTABLE RECLINER. NEVER THOUGHT I WOULD OWN ONE DUE TO MY DISLIKE FOR MOST OF THEM - BUT THIS ONE HAS CHANGED BY MIND.
I don't know.
Excellent customer service and very good product
Completely satisfied.
From the business
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members