On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Closet Candy Reviews Summary
Closet Candy Boutique generally garners positive feedback for its trendy clothing selection, fast and free shipping, and responsive customer service. Many customers appreciate the quality of the products and the variety offered, often highlighting the helpfulness of the sizing assistance. However, significant concerns arise regarding the return policy, particularly issues with final sale items and perceived poor quality in some products. Complaints about customer service have also surfaced, especially related to dispute resolutions and perceived lack of support. Overall, while the brand has a loyal customer base, improvements in return handling and product consistency are necessary to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First off, the clothing often looks much different in person than they make it look on the models in the pictures. I'm not even just referring to the fit being different on someone who's 5' 7" 105 lbs and fake 32DDD boobs vs. a regular woman either. The fabric sheen and overall appearance of the entire item tends to be different. But if you want to return for anything other than a credit to their cheap online store, good luck. All they offer is an "e-gift card." Cheap clothes that you can easily get at your local stop-n-shop trend store, with a complicated return policy. No thanks. I don't buy from them anymore.
They redefine normal terms to make it impossible to return or exchange products even though their product doesn't match the description they provided. Will never ever buy from them and encourage anyone reading this to not buy from them.
They do offer FAST FREE SHIPPING, no issues at all with that :) The next day after I received my jeans I posted a review on under the product I purchased & it never posted & I did another a couple days ago, and still no review posted on this item. When I buy something especially JEANS, I read reviews on them from people who actually bought them. I had never ordered from this site before, but they had a pair of:
Machine Destroyed Skinny Jeans - Olivia Wash
By: Machine
$49.00
Our best selling denim in a fun new wash that goes with everything! Button fly with zipper, 6 pockets.
Inseam Approx 31" Long. 97% Cotton, 3% Spandex.
**Size Note: Jeans run small, we suggest ordering up a size.
In Pictures it shows LIGHT WASH, The only reason I wanted to pay $50 dollars for an off brand pair of jeans, you can get Miss me jeans if you look around for same price. They say order a size up because they run small also. I am a 6 so I trusted website and ordered a 7 to be safe. Bad Idea! The jeans are DARK WASH SAME AS JENNIFER WASH same distress pattern as them also. And DO NOT ORDER UP THEY STRETCH WHEN WORN & ARE TO BAGGY BECAUSE OF THIS. I am so disappointed that they were nothing I expected. More disappointed they do not post customer reviews, I did not post a bad review just told them about color & size issue & my disappointment. So for anyone that shops on this site, I hope this review helps out from here. Its important to review stuff when you shop online because you never know, and it usually decides if I do or not. Hope this helps ya'll.
From the business
Unique, Affordable, Trendy Fashion. Online Women's Boutique with Stylish Clothing. Dresses, Jeans, Tops, Shoes, Accessories, Free Shipping!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jared, I'm sorry to hear you were unhappy with your order. Could you please let me know which item you received that was not as described so I may look in to it? We photograph every single item exactly as we receive it and send it out. As far as returns, our policy is outlined on our website and available to agree to at checkout.