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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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It was a fast delivery and good communication. They emailed me when there is no in stock but then the delivery was fast
Great price and my lenses arrived in less than a week. Thank you Clearly!
The color is way to bright so i would probably get a different brand next time
Hi,
I received my package, however the second box i opened the lenses did not have any solution and thus was dried out and unable to use.
Hi Yvonne, thank you for your review and feedback. We're sorry to hear this! All of our lenses are provided to us directly from the manufactures who mass produce the lenses. Although we understand that defects can occur, we want to assure you that they are very rare. We'd really like to take a closer look at this, so we'll be reaching out to you directly very shortly. Thank you for your patience and understanding! - Team Clearly
Always quick and always have the items I need. This is always my go to for all my vision needs.
I ordered my contact lenses online for the first time and I am pleasantly surprised with my experience. The package arrived earlier than expected and I was able to track it throughout the delivery process.
Will definitely order online again.
The best way to see clear cause I'm so blind without glasses.
The website was a challenge, and the phone order resulted in an incorrect Rx arriving. All was easily fixed with one call-correct contacts arrived 1 day later. Keen to order again.
We're so sorry to hear this Liz! We aim to making sure our website is easy to navigate through for all of our customers, so we're truly sorry to hear that you ran into some issues. We're glad to hear that our awesome customer service team was ready and able to assist you quickly and easily. We'll be sure to pass along this feedback to the rest of the team for you! - Team Clearly
Can always rely on my orders arriving so quickly! I even got an email stating it'll take longer than expected but still came quick!
I accidentally left ordering more contacts late until just before i had to leave on vacation. They arrived quickly, so i had them in time and didn't have to go the whole vacation without contacts.
I have been a long time customer of Clearly and have never had a negative experience.
I have now ordered contacts twice and they arrived very quickly on both occasions. No problems at all - price was good - order was correct - no damage to packaging or contents. I would definitely order from Clearly again.
This is my second purchase from clearly. Delivered within three days just like the first time. Will order again next time.
Hi Jo! Thanks for your review and feedback! We love surprising our customers with our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly
All the time I've 10 years I ordered my contact lenses from clearly contact no problem what soever Thanks guys highly recommended
Great experience as always! If you have not tried out this website, it's very reliable!
Super fast delivery. Delivered day after I placed the order. I didn't have to pay shipping as it was already included in the price of the contact lenses
Great experience fast shipping why go to your eye doctor when it's this convenient
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're sorry to hear that the color of your contact lenses didn't meet your expectations, Chantelle! We always recommend our customers to consult their eye doctor prior ordering contact lenses, even for coloured contact lenses, as they can recommend the best brand and contact lenses for your eyes, as well as the best color. We'd love to help, and a member of our customer care team will be reaching out to you shortly to provide further support and make things right for you. - Team Clearly