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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Awesome
September 14, 2021

Pretty good for my first time getting them of this site.

Date of experience: August 15, 2021
Canada
1 review
0 helpful votes
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Delayed delivery
September 14, 2021

I received my contact lenses a month later. I had to call to follow up a month later to find out expected date of delivery.

Date of experience: August 15, 2021
Megan W. — Clearly Rep
over a year old

Hi Kristina, we're sorry to hear about this experience! We know that the products we provide are a necessary part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter! Timeliness is especially important when you're relying on our product to see. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Always great!
August 15, 2021

Ordered contacts that didn't work. I have ordered wth them for years. They gave me a full refund on return so I could order ones that worked. Fantastic

Date of experience: August 15, 2021
Canada
1 review
0 helpful votes
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Great Product, quick delivery
August 15, 2021

Love Clearly, have been a customer for many years and have never been disappointed.

Date of experience: August 15, 2021
Israel
1 review
0 helpful votes
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Great service
August 15, 2021

Fast delivery. Easy to use website. Lots of options in brands to choose from. Overall very satisfied. Thank you

Date of experience: August 15, 2021
Canada
1 review
0 helpful votes
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It is the same as before and I still love this contact lens. Usually use for my exercise session

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Thanks!
August 15, 2021

-------------------Quick and accurate delivery-----------------

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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As expected.
August 14, 2021

Good. Quick shipping. Products are always as expected and receipts adequate for insurance coverage.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Monthly contacts
August 14, 2021

I was very pleased with my order since the delivery was fast and my package was handled with care when it arrived.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Contacts
August 14, 2021

The website was easy to use and they arrived a day earlier than expected. Very pleased

Date of experience: August 14, 2021
Megan W. — Clearly Rep
over a year old

We're truly happy to hear that you enjoyed our fast delivery and the overall experience with us! Thank you so much for your review! - Team Clearly

Canada
1 review
0 helpful votes
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Great service as usual
August 14, 2021

Great service as usual that is why I continue to order them from you.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Fast delivery
August 14, 2021

Was delivered a couple of days after I ordered them.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Quick & easy
August 14, 2021

Rare prescription always available and rapidly shipped.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Pleased as always!
August 14, 2021

I have bought both glasses and contacts from Clearly previously, and been super happy. This time, my regular brand of contacts was discontinued so I had some recommendations on the site for similar products. I chose and actually really love the new ones! Fast shipping too

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Quick and easy
August 14, 2021

Shipped quickly and was easy to fill the prescription.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Contact lens order
August 14, 2021

My order experience was quick and pleasant. The contact lens arrived very quickly - I am never disappointed with ‘Clearly'.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Delivery
August 14, 2021

Fast delivery turnaround and received exact order.

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Contacts
September 13, 2021

I can feel the contacts in my eyes when I wear them so I won't be purchasing this brand but I'll try another that suits my eye

Date of experience: August 13, 2021
Isabella D. — Clearly Rep
over a year old

Hi Brianna, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. They will measure the diameter and base curve of your eye and may give you trial lenses based on your contact lens fitting, medical history, and eye exam. We will be in touch shortly to offer assistance - please keep an eye on your inbox. - Team Clearly

Canada
1 review
0 helpful votes
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Great product
August 14, 2021

Got the right product and in a timely matter. Will definitely be buying from here again

Date of experience: August 13, 2021
Sweden
1 review
0 helpful votes
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Always exception service
August 13, 2021

We have used Clearly for quite a few years now. We always receive our order quickly, well packaged and exactly as ordered. A+

Date of experience: August 13, 2021