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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I love my new glasses from Clearly. It was easy to pick the pair I wanted and they arrived in good time. Very pleased with the service.
Clearly is an absolutely amazing website, the prices are cheap, the glasses are gorgeous, website is easy to navigate, and the service is amazing. Perfect for glasses wearers on a budget or for those who need a pair for every occassion. I've bought 3 pairs of glasses off Clearly and never once been disappointed. I highly recommend Clearly.
I purchased my first pair of glasses online. Easy to order online, unfortunately I input the wrong prescription... My fault
Easy to order, less expensive than eye dr. The order actually came with Candy :)
Quick delivery very easy access on the website and found good deal on the contact lenses
The site is easy to navigate. Contacts are a great fit and they feel comfortable. Delivery was fast.
Contact lenses (Bausch & Lomb SofLens Toric) are probably the worst lenses I've ever used.
I'm an experienced contact lense wearer of well over 20 years.
I've mostly used Coopervision Biofinity lenses - 2 week wear, and they've been very comfortable.
These feel like there is dust in my eyes. I've removed them and cleaned and put them back in several times, this does not help. My left eye is actually very red and uncomfortable after a day wearing these. I'm not surprised they are discontinued.
I'm going to try another new set tomorrow. I'm hoping for some resolution for this, otherwise my plan is to order through my optometrist ASAP.
Hi Ryan, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. We'd love the opportunity to help and a member from our customer care team is going to reach out to you directly over email! - Team Clearly
Frames are super cute as I bought for the musical 9 to 5 (1979).
I received my glasses around the time it was estimated.
I am very pleased with the quality and the awesome deal for pricing.
Recommendations went out to friends and family for the prompt service for a quality product.
Clearly is the only place I will order glasses from now on.
PS: sorry for the late response...
Ev
Slow received. Sent by mail but took along time. Then glasses were put in a case that I could barely open
Hi Cindy, we're sorry to hear about this experience! We know that the eyewear we provide is a necessary part of our customers' everyday lives, and we don't take it lightly that you place your trust in us for this matter! Timeliness is especially important when you're relying on our product to see. We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
Pleased with glasses and service. Frames are great. Orders always arrive early. What's not to love? Only thing I miss is having them fitted.
Hi Kerry, thank you for your great rating and review! We're glad to hear that you're enjoying the Derek Cardigan frames you received from us, although it sounds like some fine tuning could be made to help make a world of difference for you, and luckily we can help with this! We'll be more than happy to reach out to you directly with a few tips that you can use! - Team Clearly
Easy to order and a great product. I was very impressed with everything from the box that the glasses were delivered in, to the case, the cloth and the glasses themselves. Will definitely order again from Clearly!
My first time ordering some new frames and lenses from Clearly, and honestly it went better than expected. Their service and support team were great, the glasses arrived quickly and well packaged. I would definitely order from again.
Glasses seem like o be ok up close but can't see far away probably needs adjustment
We're so sorry to hear this, Calvin! We definitely don't want to leave you with a pair you can't wear, and we'd love the chance to investigate and provide further support on this! A member of our customer care team will be reaching out to you shortly to provide further support. Please keep an eye on your email inbox. - Team Clearly
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Hi Brandy, thank you for your review. We want to apologize for any delays which occurred while your order was in transit out to you.We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we do appreciate your patience with this. If there is anything further we are able to assist you with, please do not hesitate to reach out to us! - Team Clearly