On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
I ordered 90 pairs of contacts. I love the Dailies Total 1. They keep my eyes moist all day long! Compared to other brands, they just feel very high qaulity.
Fast shipping, will buy again
I am not satisfied with being constantly emailed to review every order, and the review required is a minimum of 50 characters, I hope this is seen and will be the last time I am asked to leave one
Pretty straight forward
Great product, fast shipping, enough said
Thanks
Thanks so much for your review, J G. We really appreciate the rating and feedback, and have passed on the feedback to the team regarding frequency of review emails and mandatory character counts on the review itself. We definitely recognize that your time is important, and also frequent emails can become a nuisance. We hope all is well with your order. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
I appreciated getting a reminder to order. Plus I really appreciated getting a coupon as well. When I ordered it is super fast and always the right product.
Thanks so much for your review, Deborah! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Ordered my contacts before vacation and I had them in three days. Way faster than going through an optometrist
Thanks so much for your review, Latasha! We're super proud of the great value and speedy convenience we can offer for your contact lenses. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Mo! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Alanna! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Awesome product, lightning fast shipping, I really wasn't expecting that great or a service lol thank you!
Thanks so much for your review, Natalie! We're super proud of the great value and speedy convenience we can offer for your contact lenses. We hope to 'see' you again soon! -Team Clearly
Shipping was prompt and fast after changing the delivery location.
Thanks so much for your review! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Always great service just don't like having to fill these reviews all the time
Hi Patrice, thanks so much for your review! We really appreciate the feedback, and will be sure to pass it on to the team. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Marka! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Ordering from the site was easy and delivery across the country was less than two days.
Thanks so much for your review! We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), so we're glad to hear you received your order quickly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Fast shipping ordered on a friday and here by the following monday
Thanks so much for your review, Ellerie! We're super proud of our fast shipping (including picking and packing your order in our Vancouver BC warehouse, and offering the fastest 1-2 business day shipping options), so we're glad to hear you received your order quickly! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Maria! We really appreciate the feedback! We hope to 'see' you again soon! -Team Clearly
I didn't receive my first order so I called and you guys delivered my order again, at a new address that I provided. I live in an apt building and sometimes things get lost.
So thank you, great service and thank you for not charging me twice, very appreciated.
Thank you for your review and feedback Moira! We're sorry to hear that there were some issues with having your package received. Although this does happen, we assure you it is rare. We are however glad to hear that everything was quickly resolved for you and that your package was successfully received! We look forward to hearing from you again real soon! Take care! - Team Clearly
Thanks so much for your review, Carrie! We really appreciate the rating and feedback! We hope to 'see' you again soon! -Team Clearly
I have been shopping with clearly for sometime now. They are very quick in delivering their products. Happy to purchase lenses. Thank you guys.
Thanks so much for your review, Shradha! We really appreciate the feedback, and more importantly your continued support over the years since 2016! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
It was very easy to order & came quickly. Within a couple of days of putting in my order I received a receipt that stated I could use it to claim through my insurance company. I filled out the claim & was reimbursed the next day. If I'd known it was this easy to order my contacts online I would have done it sooner. Saved nearly $40 doing it myself rather than going through the optometrist's office for the same thing.
Thanks so much for your review, Evelyn! We really appreciate you sharing your experience and feedback. We're super proud of the great value and quick convenience we can offer for your eyewear experience. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Experience was good but I find that I'm going to have to return both pairs.
I find that the R/x is not agreeing with my eyes. And the glasses slip off my nose.
I've been getting chemotherapy since August and am slow on getting things done in between treatments. Hopefully I still have time.
I've always been very happy with my glasses ordered from you but I won't be able to reorder until sometime in the new year!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
We're so excited to hear that you're enjoying the Dailies Total 1 lenses Sarah! All of our lenses come directly from the manufactures, exactly as they would through your optometrists office! Only difference is, the excellent pricing! We're definitely looking forward to 'seeing' you again real soon! - Team Clearly