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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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My contacts come very quickly and are always awesome. I've been wearing these for years now.
Fast, efficient and safe is what we aim for! Thanks so much for the great review and feedback Kelsey! We appreciate it! - Team Clearly
I've used Clearly Contacts for years and have always received my contacts and glasses on time and their prices are awesome!
Excellent service. Arrived sooner than anticipated, trying a different contact as recommend and love them!
That's great to hear Nora! We love surprising our customers with our speedy services! We look forward to your next order with us real soon! - Team Clearly
At first, the lens is so strong and different it makes me nauseous for a week. But now its been over a month and the glasses are great! Everyone loves them on me! Love the non fogging in the lens!
Hi Betty, thanks so much for your review! We're glad to hear you've adjusted to your new glasses, and are enjoying them! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Hi Janice, thank you for your review! We appreciate the feedback, and we're glad to hear you're pleased with your contact lenses! We hope to 'see' you again soon! -Team Clearly
Hi Hannah, thank you for your review and feedback! We truly appreciate it! Quick, safe, and reliable services right at your doorstep is what we aim for, and what we love to hear from our customers! If there's anything else we push to impress you even more to 5 Stars, please feel free to reach out! - Team Clearly
I haven't bought glasses online before, and being able to pay 1/10th of what I would in store settles this as the only way that I'll be buying them anymore. Its more about glasses in optometrists being ridiculously overpriced than it is about these glasses being cheap. They're just metal and plastic. Paying more than $50 for them is just stupid.
Hi Alexander, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! If there's anything we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Easy to order glasses online. Only downside is you won't get fitting assistance with nose pads and arms adjustment which is always an issue for me.
Hi Anitra, thanks so much for your review! We really appreciate the feedback, and are glad to hear you're enjoying our services and your glasses so far. To help them fit you perfectly, it sounds they just need a quick adjustment. We have a few options for this, and will send you details directly. Keep an eye on your email inbox! -Team Clearly
I went into the Vancouver retail location on Robson and was treated very well, sized and fitted my glasses, and completed the order in an efficient and pleasant manner. However, when I received the glasses that fit so well in the store, they were really loose on my face - almost like different frames. I went to the store to have them tightened but it only lasted for a couple of days. Now they're even looser than when the arrived and continually fall off of my face. So while the customer experience was good, the result was not
This company is excellent to deal with. I had problems with 2 different pairs of glasses I got and they took them back and issued a credit, no problems, no delays. Would highly recommend them.
Hi Joan, thanks so much for your review! We really appreciate you sharing your experience and feedback. If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly
Easy, fast, reliable and great pricing... I really don't want to write a Viking Saga but apparently I need 50 characters. Hope this is enough. Good company.
They are very good and effective. Would recommend. They also become dry after 2-3 hours, I carry eye drops at work just to make sure I'll be fine. I just wish they would stay moist longer, else everything is perfect.
Re-ordering my prescription is very easy and delivery is super fast.
Hi Jessica, thanks so much for your review! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Product is as described. Prescription was accurate. Product arrived on time in proper packaging with no damages. Will order again in the future.
They came in a cool box and both pairs of glasses were each in a sleeve. They fit perfectly and I've gotten so many complements on my awesome frames! Thanks so much Clearly
This is the second time I've purchased glasses from Clearly and I'll never go back to the traditional way. All the brick and mortar stores push the overpriced "designer" frames with all the Xtra treatments and coatings and insurances and in the end, you're out a thousand or more.
At Clearly, I was able to shop an infinite number of styles based material, size, color, shape and only add the options I wanted and needed. In the end, I received beautifully stylish progressives with Transitions. After discounts, I paid $350.
And, as someone who's always had difficulty adapting to the focus challenges inherent with progressives, after chatting with them on the phone my first time, they counselled me well in choosing the right lenses to minimize my discomfort. They even told me if I didn't like e them, just to send them back and they'd try again until we found something that works. WHO DOES THAT?
Cleary does. That's who. As a lifelong wearer of eyeglasses, I'll always have my eye doctor but I now have have a new and trusted source for my eyeglasses.
Hi Robert, thanks so much for this review! It really means the world to us! We know buying glasses online requires a leap of faith, and we aim to make it as easy for you as possible! (For example, by having a super easy return policy.) Our mission at Clearly is to improve lives by improving sight, and affordability is such a big factor in this for Canadians. Your continued support will help ensure that we can keep fulfilling our mission and providing affordable vision care to all Canadians. Again, thank you so much for taking the time to share your experience, and kind words with us. We appreciate it so much, and we are looking forward to 'seeing' you again very soon! -Team Clearly
Great delivery! First time buying lenses online and didn't feel a difference from my doctors. You'll have to get used to it but other wise good quality!
Hi Erimar, thanks so much for your review! We're glad to hear you're pleased with your everclear contact lenses that are exclusive to Clearly, and we hope to 'see' you again soon! -Team Clearly
Great glasses and support. The selection is a bit limited, however. Also some frames don't have "try on", making it difficult to choose.
Thanks so much for your review, Jeremy! We really appreciate the feedback. We recommend using the Size filters on the main Glasses page first, to help you find the right fit. Then, we recommend Virtual Try On afterwards to help you find the perfect style. Since we add new frames almost weekly, we're always working on adding more frames to Virtual Try On as well! Thank you again for your support! -Team Clearly
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Thank you for your review and continued support for our company Gina! We truly appreciate it! It's customers like you who bring smiles to our faces every day! - Team Clearly