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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Ordering online was simple and I liked the "Try On" option.
Glasses came VERY quick and beautifully packaged.
The glasses arrived super fast. About a week after ordering them and my daughter is so happy. I will be ordering her more
Clearly glasses are always exactly what we expect. High quality and a good price. Quick shipping means fewer headaches both literally and figuratively. We bought glasses for my daughter this time and they fit her perfect.
Hi Amanda, thanks so much for your review! We really appreciate you sharing such thorough feedback, and we hope to 'see' you again soon! -Team Clearly
There affordable frames and lenses and wide variety of styles allowed me to explore what fits my face and my daily needs. Easy to use and ships quite fast! Great quality.
Hi Nicole, thanks so much for your review! We're proud of the great value, superb quality, and speedy convenience we can offer for your eyewear experience, so we really appreciate you taking the time to share this very thorough feedback! We hope to 'see' you again real soon! -Team Clearly
My orders are always filled accurately and are received in good time.
Prices are always competitive and often offer discounts.
Great company to deal with!
Hi Janice, thanks so much for your review! We really appreciate such thorough feedback, and we hope to 'see' you again soon! -Team Clearly
We love surprising our customers! Thanks so much for the great rating and review Lulu! We look forward to 'seeing you again real soon! - Team Clearly
Website is easy to navigate and delivery notifications were appreciated and delivery date was good!
Thanks for the great review and feedback Erin! We love making sure our customers are kept up to date on the progress of their orders every step of the way! We're also looking forward to 'seeing' you again real soon! - Team Clearly
Yay! Thanks for the fantastic rating and review Susie! We're glad to hear you're enjoying our speedy services, and we're looking forward to 'seeing' you again real soon! - Team Clearly
I ljust moved from downtown Toronto to the northern countryside, very rural, so I was worried at first about being able to access contact lenses when I needed them, as I'm not much of a buy in bulk kind of person (my budget doesn't allow for it). But then I discovered Clearly.ca and the convenience of delivery plus their prices have laid my contact lens anxiety to rest.
Welcome Emily! We're so glad you found us, and decided to give us a shot! We know ordering online can be a bit nerve wrecking at times, and that's why we want to make it as easy as possible for all our customers - from choosing your lens, to placing your order, to shipping and receiving them! We look forward to 'seeing' you again real soon! - Team Clearly
Glasses can be so expensive, but I ordered some for my girlfriend on clearly and I am so impressed! They work fantastic and they were a great price!
Ordering was easy and quick. Got my contacts and I love it!
Will definitely order again.
That's what we love to hear Sarina! We want to make the entire process as easy as possible for all our awesome customers, so we're thrilled to hear that you found it just that! Thanks for the excellent review! We're looking forward to 'seeing' you again real soon! - Team Clearly
First pair of glasses - prescription couldn't have beenone - glasses so strong I couldn't wear them
Second pair - so weak I could see better without glasses.
I mistakenly ordered the wrong contacts not once but twice and customer service was awesome! Thank you!
Thanks so much for your review, Maurie! We'll be sure to pass the feedback and kind words on to our Customer Service team! We hope to 'see' you again soon! -Team Clearly
After ordering the wrong glasses customer service helped process my exchange with no hassles. I love this new pair!
Hi Marie, thanks so much for your review! We know buying glasses online can be tricky and requires a leap of faith! We're here for you with our super-easy free return policy--and we're glad to hear your new pair is working out well! We hope to 'see' you again soon! -Team Clearly
Well. I didn't like the colour of the frames but no fault of yours.
We're sorry to hear that these frames didn't arrive as expected, Pam! We reached out through private message on November 4th. We'd be happy to provide further assistance with a return or help you pick out another pair! Please do not hesitate to reach out through Live Chat or toll-free at 1-866-414-2326. - Team Clearly
Great experience! The contacts I love at a great price and fast shipping! I am so glad I found clearly!
Hi Paula, thanks so much for your review! We're proud of the super convenience and great value we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Hi Angela, thanks so much for your review! We're proud of the super convenience (and great value) we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly
Thanks so much for your review, Brenda! We really appreciate the feedback, and your support! We hope to 'see' you again soon! -Team Clearly
My order was easy to process, we received the products requested. I am a long-time customer, and expected nothing less. I am disappointed in the quality of the eyeglasses received -one of the lenses keeps popping out of the frame, making them almost unwearable. I contacted Clearly and was told to take them to another optician to repair (was told that Clearly would cover the cost, to a maximum, to their credit), but I didn't leave the conversation feeling like it mattered. I'm just soured on the experience.
My order arrived lighting fast! Clear across Canada in two days. Order was perfect! I love this Canadian company and will buy from them every time from now on.
Thanks for the great review Janese! We really appreciate the rating and feedback. We're glad to hear you're enjoying our speedy services! We're also very proud to have our head office and warehouse in Vancouver BC, and can't thank you enough for your support! If there's anything we can help with, please feel free to reach out. We're looking forward to 'seeing' you again real soon! - Team Clearly
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Hi Francine, thanks so much for your review! We really appreciate you sharing such thorough feedback, and we hope to 'see' you again soon! -Team Clearly