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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Corin W.
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Quick
July 8, 2021

My item came quick in the mail and I'm pleased at how fast. Decently priced.

Date of experience: July 8, 2021
Angela C. — Clearly Rep
over a year old

Thank you for your review and feedback Corin! We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Great service
July 8, 2021

Great service... with competitive cost... lots of choices

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Great price fast service
July 8, 2021

Ordered from clearly because it was priced almost half of what the optometrist office wanted for the exact same product.
We were not expecting it to be so easy or so fast!
And the contacts came packaged so nicely with a cute little surprise inside.
Thanks so much!

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Great service!
July 8, 2021

I like that your company gives you status updates about your order.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Great service
July 8, 2021

Everything received as ordered. Very quick service and ordering on line is so easy

Date of experience: July 8, 2021
Canada
1 review
1 helpful vote
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Good but expensive
August 7, 2021

I do believe that the price was double what I paid last time. Not pleased

Date of experience: July 8, 2021
Jane S. — Clearly Rep
over a year old

Hi Doris, thank you for your review, and for taking the time to share your experience. We aim to be competitive with other online eyewear retailers, so we really appreciate this feedback! We'd love to help further with this, but we're missing some order information. We'll reach out to you directly for this. -Team Clearly

Canada
1 review
0 helpful votes
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Clearly contacts
July 8, 2021

Got them they came around the time they said they would be delivered

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Always amazing!
July 8, 2021

Quick. Convenient. Got an extra gummy bear surprise.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Excellent service and products
July 8, 2021

It was easy and fast to order my contacts. When it arrived a few days later, there was a small pack of candy in with my contacts, which was a nice surprise

Date of experience: July 8, 2021
Angela C. — Clearly Rep
over a year old

Thanks for your great review Darren! We're glad to hear that you're enjoying the little treat we sent along with your order! We've all had a rough year, so we wanted to show our customers our appreciation! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
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Arrived very promptly
July 8, 2021

Happy as always with my order from Clearly, this doesn't require 50 characters

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Great service
July 8, 2021

Quick delivery and great response time. Prices are exceptional.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Quick and Easy
July 8, 2021

Love clearly because they are quick and easy. Was travelling and needed contacts. Got them in less than 1 week. Clearly is the only place I shop for contacts and glasses.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Ordering contacts from clearly is good but sometimes it can take a while to get to you.

Date of experience: July 8, 2021
Jane S. — Clearly Rep
over a year old

Hi Amanda, thank you for your review. We're sorry to hear about this experience! We understand how important our eyewear is for your everyday life--and timeliness is so important when you're relying on our product to see. We'll reach out to you directly to see if we can help further with this. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Contacts
July 8, 2021

Very good price and quick delivery. We will continue for our future purchases.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Customer Review
July 8, 2021

Timely delivery as always. Very convenient service.

Date of experience: July 8, 2021
Canada
2 reviews
0 helpful votes
Follow Johanne E.
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Easy online service that is fast and easy. I just filled out my prescription, made my payment and my contact lenses arrived within the week in my mailbox. So convenient and affordable for a modest single income. Love it and definitely would recommend this company to anyone.

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Quick and Easy
July 8, 2021

Contacts were reordered very quickly with no issues.

Date of experience: July 8, 2021
Canada
2 reviews
0 helpful votes
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Contacts
July 8, 2021

Love it. Awesome delivery. So quick and perfect...

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Quick and easy
July 8, 2021

Ordered my contacts and received them really fast. Not bad prices either

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Awesome prices, easy to order, super fast delivery.

Date of experience: July 8, 2021