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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I ordered. There was a little delay. The product was delivered to the door. Simple and easy.
What I needed and when I needed it. So fast! I will certainly know where to go next time I need contacts!
Clearly is really good with shipping your orders in time. I've never had to wait a long time for my order. I would recommend Clearly to anyone, especially if you are running low on contact lenses.
I've been ordering contact lenses through clearly for years now. Always arrives fast, and it's easy to submit the receipt to my insurance.
The service is so quick and smooth and quality is the best of all so satisfied for shopping with clearly.
So happy with my first order!
It was quick and easy.
I look forward to ordering again in the future.
Great service and deal. Fast ordering and shipping. Nothing else to say.
I needed contact lenses during a post-travel quarantine period and Clearly was the perfect contactless way to get them!
My contacts arrived super quickly, and I really appreciate that their receipts/invoices are clear and laid out easily for submission to the insurance company.
Saved me a lot of money…almost 40% off of what my optometrist wanted! Can't complain! Plus they added in a little surprise of individual gummie bears, which I can't comment on because my kids got to them before I did but the extra gesture was appreciated.
I have tried to get in touch with customer service to return the contacts. My eyes seem to be reacting to them and I had to discontinue wearing them after 4 days.
Fast delivery. Product as described. Clear instructions on how to order my lenses. Only wish shipping and insurance cost was free or at least cheaper. Really makes a huge difference in cost. I'll be checking out other providers too for future purschases.
Hi Carol, thank you for your review and feedback. We recommend checking www.clearly.ca/coupon-codes when placing an order to check for any 'free shipping' promotions. Currently the Handling fee cannot be discounted, as it is an insurance that covers lost or damaged packages while in route to you. With all contact lens orders, we provide an excellent Price Match policy as well. For further information on this, someone from our team will be reaching out to you directly to provide! If there's anything else we can help with, please feel free to reach out! -Team Clearly
Shipping is always quick with Clearly. My go to contact lenses provider
It is always great! Thank you clearly for having a good comfortable eye contact, safe for my eyes and I loved the gummy bears candy
The contacts are great and good quality. Non drying, very flexible lens, and stay clear the entire month-wear! Also considering shipping delays with restrictions, my shipment came in TWO days! (Toronto, ON)
Some of the contacts were damaged — they were flipped in the containers and, when I go to use them, I can see they are slightly misshapen and irritate my eye. It was quite hot when they were delivered so suspect it is damage from heat.
Hi Lindsey, we're sorry to hear about this experience! All of our contact lenses are received directly from the manufacturer, where they are mass-produced, so while true defects can happen, they are very rare. We'd like to hear more about your experience, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
Always quickly processed and super fast shipping. Great variety of products too.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Colette, we're sorry to hear about this experience! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly