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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Illinois
1 review
0 helpful votes
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Wonderful Product
February 27, 2019

I have chronic problem with sores on my lips. The dermatologist prescribed medication which helped somewhat. Within a week the sores healed using this product. I am definitely buying this product again.

Date of experience: February 27, 2019
California
1 review
0 helpful votes
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Lip quenching
February 27, 2019

This is one of the best lip moisturizing glosses ever. It works well both under and over other products and lasts for hours. I always have one on hand and I order extra to share with friends.

Date of experience: February 26, 2019
Australia
1 review
0 helpful votes
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Just started to use it and is good as a lip gloss and moisturiser and feel the tingle. I hope it's not going to be an expensive lip gloss.

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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Plumps without the pain
February 27, 2019

I started using City Beauty lip plumper 2 weeks and had a friend say to me, you look younger, what are doing? Whatever it is, keep it up! I use it once in the morning, and I can see the difference. Then simply apply a light lip color for the rest of the day. No more upper lip wrinkles either.

Date of experience: February 26, 2019
Australia
2 reviews
1 helpful vote
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Good product
February 27, 2019

I'm happy with City Lips. It has plumped my lips as advertised.

My only disappointment is that I cannot wear City Lips and lipstick and hope the lipstick lasts. I usually apply a lip colour that lasts the entire day but this isn't the case when combining with the City Lips product; the lip colour is lucky to last 2 hours.

Date of experience: February 26, 2019
Virginia
2 reviews
0 helpful votes
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Love it
February 27, 2019

My lips stay moisturized and lipstick doesn't bleed up lip lines! I use it morning and evening. I'm going to order another for my purse!

Date of experience: February 26, 2019
California
1 review
0 helpful votes
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Amazing!
February 27, 2019

I couldn't be happier. I ordered 3 gloss and one color. I haven't notice much plump yet (it's only been 3 weeks) but I love how long the gloss last and how soft my lips stay. No more peeling so I've said goodbye to the lip scrubs.

Date of experience: February 26, 2019
New York
1 review
0 helpful votes
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I really did notice a difference and quickly too! I can feel and see the difference even when I'm not wearing my lip gloss.

Date of experience: February 26, 2019
Pennsylvania
1 review
0 helpful votes
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Very good all around
February 26, 2019

Easy ordering, lots of options, easy checkout, and on time delivery! My City Lips is wonderful, and I will definitely be ordering more!

Date of experience: February 26, 2019
Texas
3 reviews
0 helpful votes
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Amazing lip products
February 26, 2019

Much better moisturized lips! So glad I found this product and will continue using it to improve appearance.

Date of experience: February 25, 2019
Montana
1 review
0 helpful votes
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Works, but it's sticky.
February 26, 2019

This product really does work, especially when used overnight. I just wish there was some way to make it not sticky.

Date of experience: February 25, 2019
Michigan
1 review
0 helpful votes
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Delivered
February 26, 2019

I admit I was skeptical at first. I'm 53 and a combination of aging gracefully and fighting it every step of the way. After using it for a couple of weeks I purchased it for my 75 year old mom and am now a loyal subscriber. Thank you for a great product!

Date of experience: February 25, 2019
Louisiana
1 review
0 helpful votes
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My Lips are Alive again!
February 26, 2019

My lips have never looked so good. I'm hooked! City Lips is all it is cracked up to be and more! I also bought a tube for my daughter and she loves it as well.

Date of experience: February 25, 2019
Germany
1 review
1 helpful vote
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So far I've used city lips daily for almost a month. At first I did notice a slight tingle but that has decreased with use. My lips do feel much more moisturized and soft so that is really nice. I was pretty impressed that I noticed a difference in fullness after just one use but I'm not sure still on the long term increase in size. Overall I do like the product and plan to continue use.

Date of experience: February 25, 2019
Idaho
1 review
1 helpful vote
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Ooh-la-la!
February 25, 2019

The skin around my lips is a bit sensitive to the product (redness, recovered quickly when rinsed off...), so I know it's working! I love the product otherwise.

Date of experience: February 25, 2019
Nebraska
3 reviews
1 helpful vote
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I've noticed a little stinging with the colors, but not a problem as I feel it's working. No stinging with the clear. My lips are no longer dry. Love the feel. Sorry, no photos taken.

Date of experience: February 24, 2019
Texas
1 review
0 helpful votes
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Healthy plump lips
February 25, 2019

Great gloss to help put a nice plump look back into my lips. Wish it wasn't so sticky but I love how it looks with my Maskcara lip and cheek colors.

Date of experience: February 24, 2019
California
1 review
1 helpful vote
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This gloss plumps wit out pain. Not too much, not too little. My lips were moisturized and the gloss helped them stay soft.

Date of experience: February 24, 2019
California
1 review
2 helpful votes
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I love City Lips
February 24, 2019

Oh my god! This stuff is amazing. It plumps, hydrates, erases all lines, has a nice shine and it does not come off until you take it off. I would recommend anyone who has dry thin or cracked lips to definitely use this product. You will be so happy. But remember to wear it all day. And put it on at bed time to protect your lips and get the best pout. This is a must have for everyone with any type of lip problem You will NOT regret buying it.

Date of experience: February 24, 2019
Oregon
1 review
1 helpful vote
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Great customer service
February 24, 2019

My order arrived quickly, which is a bonus. I've only been using City Lips for a few days now so haven't seen any results yet. I do like it, though - leaves my lips shiny and feeling hydrated

Date of experience: February 23, 2019