Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
We monitor reviews for authenticity
I posted for a driver to do a pickup in Florida and bring it to Rhode Island. Got lots of competitive bids and picked one that worked best for me. The driver had an accident before my pickup and couldn't do the job. I contacted CitizenShipper, explained what happened and customer service immediately helped me post another ad which resulted in finding the perfect driver who did the job exactly as promised. Customer Service then refunded my initial fee right away and everything turned out perfect. I would recommend this company 100%!
Found a puppy in Tennessee, I live in NY, used citizen shipper to transport her. It was easy, efficient and my new puppy arrived happy and well taken care of. I was sent updated pictures frequently and there was good communication.
I used this site to find transport of my new puppy. It was very easy and I received many bid for competitive pricing and time frames. The shipper I connected with was phenomenal! She kept me in touch at all times! She sent me photos, answered all my questions and delivered my pup a day early! I would definitely recommend to use this site!
CitizenShipper was easy: Really quick to get many quotes for my transportation needs. Hired someone responsible and reasonable in no time at all.
I had my great pyrenees shipped form texas to washington and citizen shipper provided so many options and i was so satisfied with the service i got! Will continue to use!
Great service! I used it to transport my dogs to my fiances parents house as I studied for two intensive months for my medical school boards. It was really easy to find a experienced trusted transporter. Everything went well and I could not have been happier! Reasonable pricing, great customer service and super convenient!
Great experience! Mike made it so easy for me not to worry about my puppy getting here safely. He answered any questions I had and was always available to answer the phone/text. He sent me several pictures of my puppy during the trip and took GREAT care of him! I am so happy I chose to have Ozark Air Transport bring my new puppy to me :) I will use this company again if I ever need another transport and would recommend to any and everybody!
Could not be happier! Mike offered the best price we could find ANYWHERE to bring our golden retriever pup from Kansas to Florida. He kept us updated throughout the trip with photos of our sweet girl. The best part- we forgot her toy (that has special meaning for us) and he found it and has shipped it back to us! We definitely made the right decision picking Mike and HIGHLY recommend him. Thank you Mike! <3
I hired a pet transporter with Citizen Shipper. There were issues with the first one I hired, so the company personally sent more suitable drivers to me. Ultimately, I got my cats transported on my timeline, at an excellent rate, with an excellent transporter.
PeaceLovePaws Pet Nanny by Emi.
Our Chow Chows were very happy with Emi. While a two thousand plus mile move is stressful, the dogs were well taken care of. Our one dog who was very skiddish with people was actually a lot calmer and allowed family to pat him.
This was a very painless process and Jay (the transporter) did a fantastic job. I highly recommend CitizenShipper.
I'm so glad to have come across Citizanshipper. I love the quick responses I received when I needes something shipped. I plan to use this service again in the near future.
FOUND a super great shipper! They stayed in constant contact with us, we were extremely happy. Found through the site and will definitely use again. We received several bids, I was very happy with the site.
We used Citizen Shipper to find a Pet Transporters for a new puppy we purchased in Morrison, Tennessee and needed to get her to Hutchinson, Kansas... Citizen Shipper notified individuals that they thought we might check with and many also sent immediate bids for the Job. We hired R&M Transporters out of Georgia. Their Quote/Fee was very Reasonable and they set a pick up date very quickly and delivery date for the following. They drove to Morrison, TN. And then immediately turned around and headed for Hutchinson, Kansas and we had our precious new baby at 9:30 the next morning. This husband/wife Team drove all night and took great care of the little one... Just Can't Express how Happy we were with them! Highly Recommend!
If you are going to use citizen shipper the one driver you absolutly don"t want is A. B. C Arrive by Chymiere she gets money up front and never will do the job got me for 135.00 de[posit then would never respond back. Not sure about the other drivers but this girl is bad news
I didn't like the fact that citizen charged so much above the transporter fees but I did appreciate everything transporter did to make sure pup made to location
CitizenShipper has a great site. We found an excellent pet transport company in LV Transport. They do all the leg work in vetting these companies and it allows for competition to help drive the price down. I'd use this site again and again. Couldn't be happier.
They were very helpful. And good to my dog. BThey were very cheap and that's a blessing. Would recommend them to anyone.
Reliable shipper who took great care of my dog. Will use this site again. Only complaint is the fee on top of the shipping bid. $100 just to find a shipper through their website, then the price to actually ship the animal.
We used Jason R. To get our new baby mini Aussiedoodle from Alabama to Minnesota. Not only did he do it at a very reasonable price, but he was very interactive with our puppy and made sure he got the attention he needed on the trip.He sent updates by text and even sent pictures!
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...

