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CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
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They helped me find friendly people to take my fur baby one place to another when I didn't have another option! They started finding people fast and helping me with my budget, I will definitely use again! I love this site and was one of the fastest to help
They were very friendly and got my pets moved easily and quickly, my two cats are very sensitive and dislike cages but instead of hiding at the end of the trip they were very curious about their new home!
That is awesome Melista, we join the welcomes of your cats to their new home! Thank you for your kind words and recommendations :)
Michael and Debbie picked up a puppy for me and brought her to my home. They contacted the breeder beforehand and made sure that everything was lined up. They called and texted me throughout the entire trip (6hrs) and they took excellent care of my puppy! She arrived happy and eager to play. I was very glad that Michael and Debbie were honest and told me when my pup was stressed at her first time being in a crate. They were able to calm her and they texted to tell me she was sleeping. This was an excellent experience. Michael and Debbie are friendly, reliable and communicative. I will refer this couple to anyone who needs a transport. I would definitely use them again!
We're very grateful for your recommendations Lynda, thank you for using CitizenShipper. We hope to successfully work on fulfilling your shipping needs again soon! :)
I had such an amazing experience. Precious Cargo is amazing and appreciate her services. The shipping was super fast and she sent photos along the way.
Thank you for all of your 5 stars Sommer! You're a true 5 star customer and we look forward helping you with your shipping needs in the future :)
John was great to me and my dog in a truly difficult situation. He came right away and made molly feel safe and made a 1400 mile trip in less than 2 days. Excellent care, excellent service, great guy to trust your pups with.
Thank you for a great review Russ, we hope to provide you with safe and swift transportation service again soon :)
Super fast and friendly! Highly recommend! Good communication from the shipper. Everything arrived perfectly!
Thank you for your review Greta! :)
I WANTED TO SAY HOW WONDERFUL KARL IS FROM NIMBUS, INC. HE DELIVERED OUR NEW PUPPY FROM INDIANA TO PENNSYLVANIA TO US. HE IS VERY PROFESSIONAL, KIND AND TRUST WORTHY. HE TOOK EXCELLENT CARE OF OUR PUPPY AND DELIVERED HER TO US ON TIME. NIMBUS INC. IS VERY DEPENDABLE, PRICED VERY REASONABLE AND HONEST.
Thank you very much for your review Lisa, we sincerely appreciate all the kind words and recommendations :)
I used citizenshipper.com to have my two puppies delivered to me and the experience was great. My driver was awesome with the updates and even arrived a whole day early. I would highly recommend them if you're looking to ship/transport a pet.
Thank you so much Janell! We're looking forward to your review on our social media, including more amazing photos from your two pooches, they are adorable! :)
After another company canceled last minute we were pressed to find a transport for our baby in a rush. We relocated from NY to Florida. Citizen shipper helped us find a bunch of companies willing to do it at a great price! I am so thankful we found all paws! They gave us a very fair price and a window of time that worked perfectly for us. All delays (because of traffic and what not) were clearly communicated. During the trip they provided a tracker so I could see where they were and texts daily and at my request. She sent pics with every text so I could see her. Our dog arrived safely and on the day discussed. She was very well taken care of and happy! We would highly recommend their services and will def use them again if needed! Citizen shipper makes it so easy to complete these transactions and for us to feel secure in our choice! I will def use them for all my needs!
Thank you very much for your review Diana! We welcome you to your new home and look forward to help you again with your transportation needs in the future! :)
I had my lab transported from Los Angeles to CO and the process was flawless. Great communication on time with delivery. I received more than 10 quotes with in an hour.
That is amazing Linda! We are happy to hear you liked using CitizenShipper and look forward helping you in the future with all of your shipping needs :)
I was so nervous about transporting my dog but I booked super quick & easy on citizenshipper & the driver was super communicative throughout the whole trip! Highly recommend!
Thank you for all of your recommendations, it's always a pleasure to help someone with their last minute change of plans! Welcome to your new home :)
Definitely will use again! Easy to use!. Love the price variety... I would recommend to everyone who's interested in this site
Thank you for your review Genice :)
My driver was so friendly and very professional. She made me feel very comfortable about having her pick up my brand new puppy from the breeder. Kept great communication the whole time. I will definitely use her in the future. Thank you!
Thank you for your review Jessica and for your photo attachment! We're always glad to see and hear great stories from our customers on social media :)
I made a video about my amazing experience with citizenshipper and the driver. I will definitely suggest it and use it again.
https://youtu.be/3-zyGl9OjAo
Thank you for such a thoughtful self initiative Marissa, we sincerely appreciate all of your kind words. The only thing we want to mention is that our booking fee isn't flat, but varies in percentage depending on the accepted bid amount:)
Have a wonderful weekend and thank you for your recommendations! We look forward to be at your service again for any future shipping needs!
Was so helpful in making it possible for me to get my 3 pets across the country. Gave me a reasonable price and access to so many different drivers to consider.
Thank you for your review Megan :)
I used CitizenShipper to ship a puppy from IL to NY. I got a great shipper. I loved that I could read each shippers reviews. It was a good experience and I plan on using them again.
Thank you for your review Tina, we are at your service for any kind of future shipping needs! :)
This was realky stressful for us, but they made it so easy and uodated us with pics along the way, it could not have gone better. We wanted to take her home with us also she was so sweet and took such good care of our puppy!
That is such a lovely story Paul, we are very happy to hear you had such a wonderful experience using our service :)
I just found this online while searching how to ship my puppy and I couldn't be happier. Very professional and cost effective. Also the puppy was driven with care instead of shipped via plane bu people who may be less caring/careful. This site is a MUST have on your list of contacts for such a need!
Thank you Steven, we really appreciate your Facebook photo feedback and it was also recently posted on our Instagram as well, the community adores Huckleberry! :)
Citizenshipper has been by far the most active personal shipper for as long as I have been with them. It's easy to use and has on-time deliveries
Thank you very much Fatlum, we sincerely appreciate your review and recommendations! :)
Thanks to Citizen Shipper for connecting me to a terrific pet transport service. This service brought my cat across the country from NY to LA with great care. Thanks Citizen Shipper for helping me transporting my pet with ease.
Thank you for using CitizenShipper Peter, we look forward to fulfill any of your shipping needs in the future :)
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...


We're thankful for the opportunity to serve you, and hope to do so with the same success in removing your pet anxiety in the future :)