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CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
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I'm so happy I found this service. It was very reliable and helpful. The driver was very friendly. I'm very happy with the experience.
Have used twice. Form was easy to fill out. Both my drivers were very friendly and kept me up to date the entire trip. And my animals didn't seem stressed at drop off.
Thank you very much for your review Rebecca, we sincerely appreciate your loyalty and we're happy to have you as a satisfied returning customer :)
I needed a dog transported and found the perfect driver at a reasonable rate. I was updated every hour or two with video
Kay, thank you for your review! :)
CitizenShipper was a great web site for shipping my dog. I had several offers within a short time and Kristen did a great job transporting my dog! She even stopped and bought her a bed! Super nice! I would highly recommend her in the future for anyone.
Wow, that's super nice of her, we're very glad Kristen provided you with such a comforting and anxiety free experience of using our website to ship your loved one :)
We really appreciated her taking our puppy for us! She did a great job. She got him there quickly and was easy to communicate with!
Thank you for using CitizenShipper Preston, we appreciate your kind words :)
I am very pleased with this company and would recommend them! I had two small puppies shipped and they arrived in the time frame I was wanting and they were in good health.
Thank you for your review Lanetta, we're very happy to hear that you had such a great experience using our website for shipping your loved ones :)
This connection was so easy to use and so incredibly helpful. I had never needed this service before in the past but having this as an outlet put my mind at ease.
Thank you for your review Jodi, we sincerely appreciate your insights and we're glad to know you found our service to be anxiety free! :)
Citizen Shipper was a great portal to find a shipper when we needed to have our new puppy brought to us. We were able to choose from among many offers from transport companies willing to take the job. I recommend this website 100%!
Thank you for your review Kent, we encourage you to share your excitement for using our service with our social media community as well :)
I was happy to have found CitizenShipper for the transportation of my two baby alaskan malamutes. It was overwhelming to find so many services and to have to contact each and every individual company for a quote, and CitizenShipper made the process far quicker to get our babies home! Very happy with the overall experience and would recommend to anyone looking to transport their furry friends!
That's so nice to hear Lizeth, we wish a warm welcome to your 2 babies to their new home! :)
First i want to say that Melinda is the nicest person you'll ever meet. I was so nervous about using this service but once I met Melinda, my worries went away. You can tell she is very experienced as soon as she meets your pets. Melinda was very thorough throughout the transportation process. She had a tough job taking my 3 dogs across the US but she was excited for the adventure. She sent many pictures and updates daily. You can call her anytime as well which is nice. She takes her job very seriously and LOVES on your pets so much. My dogs missed her when she left so I knew they had a great time. It was like a mini vacation for them as they traveled with her. If you want a safe, loving, wonderful experience-book with Melinda :).
That is amazing to hear Kendra, we are very glad your dogs had such a fun time with Melinda and we hope to provide you this experience again soon! :)
Great Service great price, pup delivered on time with care, received multiple competitive bids from qualified transporters
Thank you for your review PJ, we look forward to be at your service for any shipping needs in the future :)
Would definitely use again. Seamless experience. Friendly and courteous. Provided pics and updates regularly.
Thank you for your review Melissa, we hope to be at service for your future shipping needs :)
I did not no about citizen shipper till I did some research and found them to be a great company so I hired them to bring my pug puppy home to me
That is awesome Lynda, we wish your new puppy a warm welcome to his furever home! :)
I was really glad I gave this a try! Affordable and reliable service, easy to use, and my dog was shipped safe and sound!
Thank you for you review Beckie, we encourage you to share your excitement with our community on social media! :)
They were great and affordable. Check them out, they will get you the best shippers out there. Definitely will use them again and trust them, check them out.
Thank you for your kind words and recommendations Lee!
Bryan gave me an excellent experience transporting my dog and cat across the country. Bryan was fairly priced and most importantly, Bryan cared deeply about the pets he transported. Bryan sent me twice daily texts and pictures of how my guys were doing on the trip and where he was. Bryan treated each pet as an individual and listened to the needs of each pet. It meant so much to me that he let my little dog ride with him and his son instead of in a crate and he also had great patience with my difficult cat. I would highly recommend Bryan and trust him to take care of my pets again!
Thank you very much for your review of Bryan's service Sarah, we encourage you to share your excitement with the rest of our community on social media! :)
Good service at half the cost! My household goods arrived on time and in good condition. Citizenshipper is a good alternative to traditional big name movers. Check out the profile carefully, and look at the reviews. This turned out to be a good experience and option for me. Harrison with Giga International kept good communication, was on time and took good care of my furniture and belongings.
Thank you for your review Terri, we wish you a warm welcome to your new home, hopeful you will contact us again for your future shipping needs :)
Thank you for the great service! I'm glad I chose to have our puppy transported by your drivers. They were fast and efficient.
Thank you for your review Ann, we're happy that you were able to find a reliable driver for your transportation needs using our website :)
Never shipping a dog before and having been let down by another company cancelling last minute I didnt have high expectations. A friend recommended citizenshipper, and I'm so glad they did! I was impressed with how well and smooth the process was to get my fur baby across country, I immediately got bids and I ended up paying cheaper for better service than V. I. P Transports tried to charge me. I will definitely be recommending this to everyone!
Thank you Kayla, for the kind words and recommendations and especially for sharing this beautiful photo of your pooch. We strongly encourage you to share it with our community on social media! :)
This is an amazing platform that brings those in need in contact with vetted and safe options for providing the needed service. Incredible company, incredible customer service. 5 stars all the way around.
Thank you for your review Rick! :)
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...


Thank you for your review Raven, we appreciate your recommendations :)