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CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
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We found Louis through citizenshipper and he made our lives so much easier by transporting our puppy. He kept in touch throughout the day and sent us pictures from each stop. We couldn't have asked for more.
I must say, at first I was a bit skeptical about the idea of shipping my fur baby, however, this was such an easy process! I appreciated all of the open communication, the care that the driver took with my baby, and the fact that I had real time tracking from the beginning to the end of his trip. All paws headed home is an amazing organization and I am Truly grateful for the service that they offer and I would most definitely use them again for sure! Thank you so much for all you do!
Thank you Megan for giving us and your driver the opportunity to provide you the joy of being reunited with your pet in a safe, reliable and affordable manner :)
Tobey was great. Kept me informed, showed up on time and delivered our beautiful puppy. No issues, good price! Would recommend to any breeder or family. Thanks again.
Thank you for your recommendations Trish, we look forward to be there for your shipping needs as a preferred source for transportation in the future :)
Good site. Easy to use, lots of options and got a really good price. I found someone to deliver my dog from Vermont to North Carolina. Super easy.
Thank you for your feedback Raphael, we welcome your dog to his new home! :)
Jani was great, very friendly an personable. Communicative as one should be while delivering anything, but especially someones pet. I will recommend her to anyone who needs something shipped around the NW coast from CA to WA because she is worth every penny. Thank you for being an Amazing person and driver and for safely bringing my kitty home! <3
Thank you for your in depth and honest feedback Angela! We hope to provide you with the same in all future instances, whenever you need anything shipped! :)
My driver delivered my cat from 1000 miles away in a friendly and communicative manner. It was obvious that he cared about animals and getting my cat to me in an efficient manner.
Thank you for your review Lo, we always appreciate knowing and confirming that our website is used by pet loving professional drivers such as yours. :)
Great service! Got my shipment safely and with ease! I was reunited with my Corgi/Husky goof ball. I was able to find a great driver, Tim T. And he took care of my dog so well.
Thank you Annaliza! There's nothing as joyful as seeing our customers reunited with their loved ones. So do not hesitate to snap a photo and tag us, so we can share your excitement with our community on social media! :)
It was very easy to find somebody to transport our new bundle of fur from Missouri to Arizona using their site! I would definitely use them again!
Thank you for your review Rebecca, we sincerely appreciate the kind words and recommendations!
I had just the best experience with this service. I was very apprehensive about anyone taking my extra large breed and dealing with the fact that he still has puppy like behaviors. But Melinda was amazing! She kept me in the loop form her ETA on pick up to pictures during the drive and ETA of drop off time. I felt so informed that I couldn't feel anxious. She took her time to let Mozart sniff her out so he was comfortable With her and then let the other dog in her trip come out and let them get completely comfortable before she left so that I wouldn't worry. I would HIGHLY RECOMMEND this shipper to ANYONE LOOKING for someone who is willing to take the time to relieve your anxiety when it comes to transporting your beloved pets!
Thank you for your amazing review! Mozart has been the most popular pet on our Instagram page! :) We hope to have you as a loyal customer for many years to come and we welcome Mozart to his new home :)
Luis with Lenny's Metro Runner was amazing! Being that this was the 1st time I've ever used a service like this he made everything seamless and effortless! He kept me informed of their progress and even sent video! If I ever move again and need to transport my cats I will call Luis first!
Thank you for your kind words and recommendations Maria, we sincerely appreciate you using CitizenShipper! :)
Had a kitten delivered to me by two girls and a dog (which was two ladies) they delivered my kitten and saved me the long trip.
That's so nice to hear Darleen, we hope to help you again with your transportation needs in the future :)
If I wouldn't have found Citizen Shipper I don't know what I would have done! Citizen Shipper was professional and fair priced. They do a thorough back ground check on their drivers and let you know everything up front. I recommend using them for any kind of shipment.
Thank you for your review Kassandra, we are glad to hear that using our service relieved you from the sensation of anxiety when separated from your pet :)
My driver was awesome from start to delivery! He kept me informed with pictures and concerns. He was very kind and on time. I will be using Citizenshipper again!
Thank you Rachel! We look forward having you as a customer again in the future! :)
I was very skeptical to trust a stranger to deliver my dog safely to me. If you find the right transport group, you will not be disappointed. Platinum Pet Transport was absolutely great. They were in great communication and sent me pictures during the entire trip. I highly recommend you do your research before selecting a bid though. Some of them are too good to be true!
Thank you for your feedback Kylee, we really appreciate your kind words and recommendations :)
Citizen shipper connected me with a dog nanny who delivered my pup from NJ to NH. Very professional safe service!
Thank you for your review, we hope to have you as a customer again in the future for all of your pet shipping needs! :)
Everything was Great, went above and beyond what was needed. She was great and picked up and delivered in a timely manner.
Thank you for an amazing review Roger! :)
Amazing service. Easy to use and very simple. I was thinking of flying my pet into Chicago from Texas, but CitizenShipper was a way better choice. Will be using again, thanks!
Thank you Peter, we're happy to hear you found CitizenShipper as the preferred service for your pet relocation :)
Had a great experience! Super quick response and the driver was great with the puppy. Very great communication as well.
Thank you for your review Trevor, we're happy to hear you had such an excellent experience using our platform and we look forward to accommodate your shipping needs in the future! :)
I just can't say enough how impressed I was with the service of transporting my little dog. I was a nervous wreck, but they kept me updated with photos and videos throughout drive. I would highly recommend them!
Thank you so much for sharing your insights and attaching such an adorable photo! Please feel free to share it on social media and tag us so we can share your excitement together! :)
Worked out flawlessly. Would use again. The transport company treated our puppy as if she was their own. Constant updates and contact in a safe manor. Trip was direct and fast and affordable. Thank you so much for this service.
Thank you very much for your kind words and recommendations Andy! We look forward helping you ship anything you need in the future :)
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...


Thank you for your review Susanne, we appreciate the kind words and recommendations :)