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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Je remercie vivement chrono24 qui m'a permis de réaliser mon achat chez un horloger très professionnel.
Je suis très satisfait à tous point de vue et déjà à la recherche d'un nouveau garde-temps...
Ma seule déception vient de Maurice Lacroix qui place un bracelet et une boucle à plis de qualités vraiment médiocres sur des gardes temps de luxe...
I was able to find a wash that I wanted, and discussing to Goshi directly with the seller easily. We had a deal worked out in 24 hours and the watch was shipped immediately and delivered in great condition. Really love this app
Have a pulsar kinetic model watch (was my uncle's) & always wanted a brand new equivalent but saw this (pd2005) and pounced immediately.
Could nearly say they were part of the same collection if you will but overall highly satisfied.
I purchased a rolex date just watch.the first problem is they assure you that it is authentic, however no certificate of authenticity was given. When i emailed them regarding this matter they basically told me they dont give certificates. Also the picyure on the site totally misrepresented the watch.the crystal on the watch was so scratced in spots you could barely see the time. Again and they offered a partial credit to have the crystal replaced. All things considered i feel chrono 24 is not a reputable dealer. I am not satisfied with the watch they sent me. I spoke to a rolex dealer in my area and they want $850.00 to authenticate the watch. I just want people to be aware and be very careful when dealing with chrono 24.
Chrono24 have a great selection of watches and competitive prices. There are also so many fake sellers, where the seller don't have the watch they advertise. It is a bait and switch.
Fair price and speedy delivery in an unmarked box.
The transaction itself went very smoothly and so I am satisfied. The only negative from the experience is that the watch was advertised as ‘mint' but when it arrived, there was a small but obvious mark or scratch on the casing. Not sure how Chrono24 can control this.
Good very smooth thank you
Watch arrived quickly and I'm happy with it
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Purchased second watch from a verified dealer in Europe via Chrono24 and again an excellent experience. Chrono24 are excellent facilitators with good communication and management of the purchase from start to finish. Would highly recommend and would not purchase a quality watch from anywhere else. Bargains everywhere!
Safe shopping guarantee. Recommend. 100% guarantee
The seller was awesome. He quickly answers all our questions and asks. He even brought us a bottle of champagne, and came personally. I recommend it 100%
I have used chrono24 to survey and then purchase a new watch, I am very satisfied with the overall service the site provides
Especially the trusted checkout option.
Good product... good seller... fast respond... recommended seller
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

