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Chrono24

4.3

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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

Belgium
1 review
0 helpful votes
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Expérience très enrichissante
August 8, 2020

Je remercie vivement chrono24 qui m'a permis de réaliser mon achat chez un horloger très professionnel.
Je suis très satisfait à tous point de vue et déjà à la recherche d'un nouveau garde-temps...
Ma seule déception vient de Maurice Lacroix qui place un bracelet et une boucle à plis de qualités vraiment médiocres sur des gardes temps de luxe...

Date of experience: August 7, 2020
Pennsylvania
3 reviews
1 helpful vote
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Bought my 1st Graham time piece
August 7, 2020

I was able to find a wash that I wanted, and discussing to Goshi directly with the seller easily. We had a deal worked out in 24 hours and the watch was shipped immediately and delivered in great condition. Really love this app

Date of experience: August 7, 2020
NL
1 review
1 helpful vote
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Six stars
August 7, 2020

I already have given a review. A couple of days ago. Again: more than just very satisfied. Completely overwhelmd.

Date of experience: August 7, 2020
GB
1 review
1 helpful vote
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Close but just as better
August 7, 2020

Have a pulsar kinetic model watch (was my uncle's) & always wanted a brand new equivalent but saw this (pd2005) and pounced immediately.
Could nearly say they were part of the same collection if you will but overall highly satisfied.

Date of experience: August 7, 2020
Portugal
1 review
0 helpful votes
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Excellent!
August 6, 2020

All went perfectly well. Item bought delivered days before expected

Date of experience: August 6, 2020
New York
1 review
1 helpful vote
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No no 24
August 6, 2020

I purchased a rolex date just watch.the first problem is they assure you that it is authentic, however no certificate of authenticity was given. When i emailed them regarding this matter they basically told me they dont give certificates. Also the picyure on the site totally misrepresented the watch.the crystal on the watch was so scratced in spots you could barely see the time. Again and they offered a partial credit to have the crystal replaced. All things considered i feel chrono 24 is not a reputable dealer. I am not satisfied with the watch they sent me. I spoke to a rolex dealer in my area and they want $850.00 to authenticate the watch. I just want people to be aware and be very careful when dealing with chrono 24.

Date of experience: August 6, 2020
Illinois
1 review
1 helpful vote
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Chrono24 have a great selection of watches and competitive prices. There are also so many fake sellers, where the seller don't have the watch they advertise. It is a bait and switch.

Date of experience: August 6, 2020
California
1 review
1 helpful vote
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Breitling purchase
August 6, 2020

Fair price and speedy delivery in an unmarked box.

Date of experience: August 6, 2020
Ireland
1 review
1 helpful vote
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Satisfied
August 6, 2020

The transaction itself went very smoothly and so I am satisfied. The only negative from the experience is that the watch was advertised as ‘mint' but when it arrived, there was a small but obvious mark or scratch on the casing. Not sure how Chrono24 can control this.

Date of experience: August 6, 2020
GB
1 review
1 helpful vote
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Smooth transaction
August 6, 2020

Good very smooth thank you
Watch arrived quickly and I'm happy with it

Date of experience: August 6, 2020
Germany
1 review
0 helpful votes
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Movement
September 5, 2020

The movement Not set 25 seconds/ dass deviation.not checked!

Date of experience: August 6, 2020
Texas
1 review
0 helpful votes
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August 6, 2020

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Date of experience: August 6, 2020
GB
1 review
1 helpful vote
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Excellent service
August 6, 2020

Purchased second watch from a verified dealer in Europe via Chrono24 and again an excellent experience. Chrono24 are excellent facilitators with good communication and management of the purchase from start to finish. Would highly recommend and would not purchase a quality watch from anywhere else. Bargains everywhere!

Date of experience: August 6, 2020
Latvia
1 review
1 helpful vote
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Recommend
August 6, 2020

Safe shopping guarantee. Recommend. 100% guarantee

Date of experience: August 6, 2020
1 review
0 helpful votes
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Satisfied
August 6, 2020

All went right! Good communication, easy sending, Thanks

Date of experience: August 6, 2020
Denmark
1 review
1 helpful vote
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Secure buy of Rolex watch.
August 5, 2020

Very satisfied with secure buy of original Rolex Watch.

Date of experience: August 5, 2020
California
1 review
1 helpful vote
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Awesome beautiful watch
August 5, 2020

Outstanding experience! Beautiful watch. Very easy

Date of experience: August 5, 2020
Belgium
1 review
1 helpful vote
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Perfect sell
August 5, 2020

The seller was awesome. He quickly answers all our questions and asks. He even brought us a bottle of champagne, and came personally. I recommend it 100%

Date of experience: August 5, 2020
Israel
1 review
1 helpful vote
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Chrono24
August 5, 2020

I have used chrono24 to survey and then purchase a new watch, I am very satisfied with the overall service the site provides
Especially the trusted checkout option.

Date of experience: August 5, 2020
Indonesia
1 review
1 helpful vote
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Buying watch
August 5, 2020

Good product... good seller... fast respond... recommended seller

Date of experience: August 4, 2020

From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA