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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Everything was as expected. Rapid communication and shipment
One of the largest watch markets in the world!
Great customer service and great service overall! My recommendation to all
No issues on purchasing items, have bought from three separate sellers
Outstanding watch, as advertised. Only issue was added costs at delivery from UPS. Will use Chrono24 again...
Announced with 4-6 weeks of delivery due to covid situation, I finally received the watches almost 4 months after payment.
No informations received if not asked (always a reply to my email but no spontaneous communication).
Overall Ok as the price is good and the product is as good as in an AD store but be careful if your on a tight schedule (birthday present a bit late, etc.).
Excelente servicio, precio, se ve mejor físico que en foto, totalmente satisfecho
Great 5 stars everything perfect very satisfied ok ok ok ok ok ok ok ok ok ok pk ok ok ok
Smooth transaction. No problems at all. I am more than happy with my new watch!
Buying process went very smoothly with no issues at all.
Will use Chrono 24 again, which must be a recommendation!
Prompt reply and further communications from the seller, watch is pristine and loved by my son (a gift).
I was nervous buying in the beginning but it was effortless and they were great to deal with without any hassle I wilould buy again no problem
Ha sido para mi una gran experiencia comprar un reloj en Chrono24. Sin duda repetiré.
In am very satisfied when shopping on Chrono 24.
The only thing I suggest is to allow customer to pay in a currency different from the one of country residency.
For instance I am based in Switzerland but I may want to pay in Euros.
Delivery of the last watch I bought was significantly delayed
A bit disapointed with the watch which had some problems (about 500 euros to repair - crown and glass-) and witch was come from Egypt despite the fact i bougt from a Londonian seller?!
The seller, very kind, proposed me to send it back but, as it was a gift, hard to do. Better, to my mind, to be a bit more accurate with the add.
However the watch is very beautifull and work very properly.
Watch was awesome
Great service by all involved
Very good highly recommended
I ordered a Casio Oceanus OCW-G2000-1AJF from Japan (23rd of July)and im very pleased with how easy and quick it all went, just shy of 7 days i recieved my order in Sweden (29th of July)
Trattativa completata con facilita', informazioni corrette, comunicazione e spedizione ok
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members