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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Trustworthy intermediary for buying(selling?) watches. I appreciated the escrow service which is very helpful considering the amount of money which changes hands. What would have been helpful is some more information about the way some sellers obtain their watches and what impact this may have on warranty and servicing(parallel import/export, use of 'official dealer' in the background).
The handling was very classy, I liked the speed of the shipment arriving. I wasn't expecting. Thank you very much.
Very good experience and chrono 24 help us very well
When you have a problème with sellers
I will continue
Everything is nicely explained. I felt safe doing my purchase and will definitely use it again.
Its serious site and its big choice and good price, the système of chrono 24 was safe where thé dealer receive He money when you receive your watch, i recommanded!
It's easy to use and shop and sell watches.
And fun too.
Pleasure to deal with. Timely response and answers on questions.
Quick delivery and exactly like described. Very Nice present box
Order very well packaged.
Very fast in sending the order.
Product in excellent condition.
Very quick and assertive in answering all questions.
Don't be afraid to buy on this site. They protect you from start to finish. Highly recommend and will be using again.
The service was incredible and thr delivery time was very fast. Recommend highly.
安心して世界の店や個人と取引できます
欲しい商品を見つけることができる可能性があります
取引もスムーズで確実に希望の商品が届きます。
Very professional and great service. They deliver the watch in shorter time than expected. I would really recommend them and I'm looking for my future purchase from them.
Glad to have a go-between for transactions to provide help if needed. Very reliable. I like the ability to have a go option for help on my behalf.
This site is very well known, and there are reasons! Always good watches, also some new, always good affairs.
Buying a luxury watch can be intimidating but Chrono24 made it easy. The selection offeed is extensive and it is very simple to communicate with the vendors. I highly recommend Chrono24.
I did 2 purchases - both through C24 TRUSTED CHECKOUT and was rewarded with extremely annoying pop-ups during my later visits at C24: "Did you buy that item?" Hell, it was a TRUSTED CHECKOUT in the same house- does the left hand not know what the right hand is doing? Are you so afraid to loose the comission? And by the way: The purchase you ask me for with this SOFTWARE was NOT done on December 31,1969. Fire your CRM department- they are loosers
Less than one star is impossible- it is a pity, I would have given 0 stars.
And the most annoying thing to the end: That oldfashioned captcha thing like Paypal. Never again.
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Michael,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
Our automated system pop-up serves for the benefit of the buyer. To ensure that the buyer has the best experience purchasing with Chrono24, we like to verify whether they purchased the item so that we can activate our buyer protection with the transaction.
Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team