On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything went well. Thank you. Everything went well. Thank you.
5 star experience, easy to order. Purchased for my fiancée who is away and hasn't seen it as yet, but am sure will love it. Thank you
Great experience and I will continue to use it. Highly recommend!
Really positive! I ordered the Watch in a pair of click, they send in 15minutes the cofirmation of the order, and After 72 hour the Watch was delivered... Simply perfect... i Will buy another time for sure!
Everything perfect, thank you! Even that you noticed that the delivery was delayed and offered your support.
Trusted site, trusted seller, the whole transaction was fantastic! I found the watch that i would like to buy as new.
Very pleased with the transaction.
Terrible—-would not accept my very valid MasterCard for purchase—-dealer saved the deal—-don't know if I will ever use Chrono 24 again
Easy to work with. The payment escrow became very valuable when there was a shipping screw up from the seller causing a significant delay with receiving the watch
The entire purchase and delivery experience was very good. The photographs of my watch were of high quality, and accurate. Delivery was prompt, and the goods were well-packaged.
Good and swift service. Absolutely Recommendable for Vintage Watches
Good price, good product quality, quick and easy procedure
What i see in web site images i got the same and 100% original product,
Im from india and I buy watch from Germany
Its only possible from crono24.com best website ever, i got my dream watch
Buona esperienza, orologio arrivato un giorno prima con la tassa doganale di 24 euro.
I giorni della settimana sono scritti in inglese e in giapponese (da quel che penso
Received watch as promised and contracted in good working condition... was, however disappointed that the seconds hand does not sweep as "continuously and smoothly as
Advertised. Thank you anyway to both Seller and Chrono24. For a job well done. Stay safe healthy and happy everyone!
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Marketplace Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Daniel,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24 we use a secure payment processor that validates your payment and assesses the payment for fraudulent indicators. There are times where users may use a payment method that is not compatible, so the payment is then rejected. In that case, we are always happy to change the payment settings to our alternative payment processor to approve your payment.
Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team