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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Really positive experience when buying 3 watches from the chrono24 website. Lots of variety from different sellers, escrow account is great for payment and really simple to use. Will be using again and would def recommend to others.
Special version of Citizens Fugu diver automatic - only available in Asia.
Very satisfying - very good communication.
Terrible communication
Extremely disorganised
The worst I've ever seen for answers your email
The worst customer care service,, ever!
Don't ever buy anything on that site
Overall experience was very satisfying, product quality and transaction.
Having now purchased several watches through Chrono24 I can thoroughly recommend them. The secure payment facilities are excellent.
From Manila Philippines to my wrist in the USA in three days. Dealer supplies PayPal invoice, I approved and watch was delivered in three days. Reputable dealer that had excellent communications and held up their end of the bargain.
Great organisation. All my questions were answered directly and helpful.
I am impressed by articles and information
Great selection of watches for sale with inclusive descriptions
I have purchased 3 watches, all have been securely packaged
Experiencia muy buena. Volveré a comprar desde la aplicación.
Excellent delivery time from Japan to me in less than a week excellent way ch with very good communication throughout
Excellent! Great site, excellent seller, fantastic watch, smooth transaction. This is however the third review I've been asked to write for my single purchase.
Easy to use, the site facilitated a simple transaction with the seller. Would definitely use again.
Very credible work fron Chrono24 mand fast delivery.
I can clearet recommend this way og trading used watches.
Chrono 24 need to verify the photos used in the adverts: My 1st purchase via the site went without a hitch, the watch arrived as advertised, I was very pleased, however, my 2nd purchase was terrible:
The photos used on the advert were NOT accurate, and the wording used in the description of the watch was NOT accurate either. The watch face is a completely different colour to that advertised. The dealer was completely ambivalent when this issue was raised with them once I received the watch. If Chrono24 verified photos this situation would be avoided.
Both Chrono24 and their Miami dealer Sonny worked well together to quickly get me the watch I was looking for.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

