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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Really positive experience when buying 3 watches from the chrono24 website. Lots of variety from different sellers, escrow account is great for payment and really simple to use. Will be using again and would def recommend to others.
Special version of Citizens Fugu diver automatic - only available in Asia.
Very satisfying - very good communication.
Terrible communication
Extremely disorganised
The worst I've ever seen for answers your email
The worst customer care service,, ever!
Don't ever buy anything on that site
Overall experience was very satisfying, product quality and transaction.
Having now purchased several watches through Chrono24 I can thoroughly recommend them. The secure payment facilities are excellent.
From Manila Philippines to my wrist in the USA in three days. Dealer supplies PayPal invoice, I approved and watch was delivered in three days. Reputable dealer that had excellent communications and held up their end of the bargain.
Great organisation. All my questions were answered directly and helpful.
I am impressed by articles and information
Great selection of watches for sale with inclusive descriptions
I have purchased 3 watches, all have been securely packaged
Experiencia muy buena. Volveré a comprar desde la aplicación.
Excellent delivery time from Japan to me in less than a week excellent way ch with very good communication throughout
Excellent! Great site, excellent seller, fantastic watch, smooth transaction. This is however the third review I've been asked to write for my single purchase.
Easy to use, the site facilitated a simple transaction with the seller. Would definitely use again.
Very credible work fron Chrono24 mand fast delivery.
I can clearet recommend this way og trading used watches.
Chrono 24 need to verify the photos used in the adverts: My 1st purchase via the site went without a hitch, the watch arrived as advertised, I was very pleased, however, my 2nd purchase was terrible:
The photos used on the advert were NOT accurate, and the wording used in the description of the watch was NOT accurate either. The watch face is a completely different colour to that advertised. The dealer was completely ambivalent when this issue was raised with them once I received the watch. If Chrono24 verified photos this situation would be avoided.
Both Chrono24 and their Miami dealer Sonny worked well together to quickly get me the watch I was looking for.
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members