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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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God pp der sikrer du kan følge dine interesser og kommunikerer optimalt med sælger
Precise, friendly and pro. I have received all the info I nedded and the watch is exactly like on the picture.
Superb in all parameters. Have no reservation in recommending Chrono24 as a great go to place and also one heck of a place to browse
Watch shipped with much delay due to seller did not have the right process in place.
Watch later stolen and not handled. Watch found was used and not in original new condition.
A rather smooth, secure and clear process for buying a watch!
Everything was perfect. I highly recommend the seller. Very responsive and easy to deal
Kjapt og problemfritt levert. Ingn problemer med pakken.kom til avtalt tid
This buy went smooth and fast!
The outer box had a small damage in the corner thou, but otherwise the product was in the descriped condition.
Best regards
Niki
I'm a returning customer because the buying experience is both effortless and comfortable. Would highly recommend this company's service to family and friends.
ORDER A MENS WATCH AND RECEIVED A WATCH SET FOR A WOMAN INSTEAD. HAD TO PAY OVER $410 TO SEND THE WATCH BACK TO JAPAN. AND CHRONO24 ONLY AGREED TO REIMBURSE $150.00 FOR THE RETURN SHIPPING GIVING ME THE ONLY OPTION TO RECEIVE REIMBURSEMENT WAS THRU PAYPAL FROM WHICH PAYPAL WANTS TO CHARGE ME $6.90 IN ORDER TO WITHDRAW THE REFUND LEAVING ME WITH LESS THAN $150.00 IN REALITY I LOST IN FULL $267 IN THIS WATCH TRANSACTION.
I bought a brand new watch for a lot cheaper than I have seen it anywhere and the process was easy
Everything went as expected, the product is in very good condition
The quality of the watch received meets my expectation and the whole purchase process is smooth and efficient.
Overall good Experience, Delivery time was quite long, though it did arrive 2 days ahead of time, and the watch is as described
My recent purchase through Chrono24 was dealt promptly and efficiently
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear CL.,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
We've reached out to you since the 1st of September to resolve the issue with your watch that was lost and then later found. Since this is a Trusted Checkout transaction with one of our dealers, you do have a 14 day period from the date that receives the item in delivery, to request a return. This cancellation period ends on the 14th of September.
Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team