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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Chrono24 site very efficient, however my order arrived with some assembly items (long connecting pin) missing, which caused me some headache. Not the Chrono24 fault, though...
Chrono24 has a very good offer of watches and also the Price- Performance is very good.
Questions were answered immediatlely and competently.
With pleasure again!
The shipping was a bit long but all good for this pandemic time :) everything else was great!
A good, secure way to buy your watch especially if you're buying international. Also, a really good and diverse selection from different sellers.
Everything worked well and nothing negative to mentioning.
Envoi rapide
Colis reçu en avance et bien emballé
Bonne communication
Molto buona ed efficiente... ottimo e preciso. Il rapporto con il venditore...
Groesse des Uhrenbandes wurde - trotz entsprechender Nachricht - nicht angepasst.
Had a great experience. Kept me informed of states of order
Searched for the watch that I wanted and found it for 40%cheaper than I could locally through retail stores. Paid using the escrow account and the watch got delivered in new condition as described very quickly.
Process was fairly straightforward. Had an issue with my card not being accepted, but customer service responded quickly and resolved the issue. The seller never responded to my email/question though, so if I had a more serious question, I would probably not have gone with this seller.
Excellent item, service, and packaging! A real pleasure doing business! Thanks!
Long time for delivering but good quality and best service / contact!
Experienced some complications with the communication regarding the dealer (not the dealer's fault), but the support of Chrono24 was excellent! Call center was active despite Covid-19 and very competent!
Bien, aunque el costo de envío total fue un poco mayor al presupuestado y se me hizo saber posterior a la compra.
Tempi rapidi, qualità ottima. In una parola: perfetto
I am completely satisfied with the purchase, I am completely satisfied with the purchase
The watch came within five days (weekend included) from Spain to Denmark. He was nice to chat with and generally it was a good experience.
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members