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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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Ohio
2 reviews
0 helpful votes
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Slow but complete
December 25, 2023

My products arrived safely and quickly once shipped. It took a long time for them to ship. I didn't get a confirmation email upon ordering. When I emailed regarding confirmation of order and delivery questions my emails were responded to politely. Just took longer than I wanted for shipment.

Date of experience: December 25, 2023
Alaska
1 review
0 helpful votes
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The Lights are nice and bright.
December 25, 2023

The size and color is exactly what I wanted for my projects.

Date of experience: December 25, 2023
Texas
1 review
0 helpful votes
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Long delay on delivery
January 1, 2024

I like the product itself but, I paid extra for 3 day shipping and it took a week instead.

Date of experience: December 25, 2023
Pennsylvania
1 review
0 helpful votes
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Small star
December 25, 2023

The small star Christmas topper is very pretty. It arrived quickly and well packed.

Date of experience: December 25, 2023
Colorado
3 reviews
0 helpful votes
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Good Experience
December 25, 2023

I had a good experience with Christmas Central. The order was exactly as advertised. The shipping was fast. I had a good experience with Christmas Central.

Date of experience: December 25, 2023
Georgia
1 review
0 helpful votes
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Looks great love it!
December 25, 2023

I just ordered I haven't received the goods yet I have no idea.

Date of experience: December 25, 2023
Arizona
1 review
0 helpful votes
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Great selections
December 25, 2023

I was looking for a particular moose that wasn't available but found a cool replacement

Date of experience: December 25, 2023
Kentucky
1 review
0 helpful votes
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Love my candles love this company
December 25, 2023

Great the ordering was easy and delivery was quick

Date of experience: December 25, 2023
California
2 reviews
1 helpful vote
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I placed an order. It was delivered. Then I reviewed the product. A couple days later I got a message asking me if I'd received my order, but didn't give me any information about what my order was. I had to do some research to figure out what they were talking about. Then I got this survey without asking me if I wanted to do a survey. So the follow up email and survey dropped my review from 5 stars to 4.

Date of experience: December 24, 2023
Ohio
1 review
0 helpful votes
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Seamless!
December 25, 2023

Found exactly what I wanted, ordered it as a gift. Recipients received it quickly. Beautiful product

Date of experience: December 24, 2023
Canada
1 review
0 helpful votes
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Price adjustment
January 1, 2024

Purchased 10 candleholders and a few hours later $3 each cheaper same day. Emailed as it is a $30 difference. No response no price adjustment. Not happy

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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Difficult
January 1, 2024

I was unable to access the website to see or track my order but customer service was very helpful

Date of experience: December 24, 2023
Massachusetts
1 review
0 helpful votes
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Just a little long in getting items.
December 24, 2023
Updated review

Three notifications that were not met, Finally delivered after the 4th.

Date of experience: December 24, 2023

Need to see the complete process
December 4, 2023
Previous review

Need to see the complete process.

Date of experience: December 4, 2023
New York
1 review
0 helpful votes
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Does not work
December 31, 2023

48 inch animated buck does not work.
Don't buy this product. Overpriced for the lack of quality.j

Date of experience: December 24, 2023
Mississippi
1 review
0 helpful votes
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After trying to get the legs on the reindeer for 30 minutes or so I decided to look the picture up on the website and that's where I found the instruction diagram. After I had that the work went pretty quick just wish I had known 30 minutes earlier.

Date of experience: December 24, 2023
Florida
2 reviews
0 helpful votes
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Great bulbs but about 5 were broken into pieces.
December 31, 2023
Updated review

Excellent blue shatterproof ornaments however, five or six were destroyed, maybe how they were shipped so that was disappointing. We used them for school classes!

Date of experience: December 24, 2023

Excellent blue shatterproof ornaments!
December 1, 2023
Previous review

Excellent blue shatterproof ornaments!

Date of experience: December 1, 2023
Connecticut
4 reviews
0 helpful votes
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Easy website, good items
December 31, 2023

Ordered a 50ft pre lit garland, came in good time, very nice, but a section quit working on the 2nd time it was plugged in. Customer Service has been prompt in trying to resolve the issue.

Date of experience: December 24, 2023
New Jersey
1 review
0 helpful votes
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Item arrived shattered again
December 31, 2023

This is the second statue I've ordered that arrived shattered.

Date of experience: December 24, 2023
Virginia
1 review
0 helpful votes
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Xmas tree
December 24, 2023

Item lost but promptly replaced. Thank you, just in time for holidays

Date of experience: December 24, 2023
Wisconsin
1 review
0 helpful votes
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Bubble lites are great
December 24, 2023

Found exactly what I needed at a reasonable price.

Date of experience: December 24, 2023

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.