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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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California
1 review
0 helpful votes
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A Happy Snowman
December 26, 2023

No issues, received order in timely fashion. Would definitely order from Christmas Central again.

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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Beautiful ornaments
December 26, 2023

I ordered some orange slice ornaments for my clients who purchased a home in Florida this year. They all loved them. Ornaments were stunning and well made

Date of experience: December 26, 2023
New Jersey
1 review
0 helpful votes
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Window lights
December 26, 2023

I purchased 5 window lights and was expecting a little better quality for the price but I put them up and that's that they'll have to do. Thank you for getting them to me before Christmas.

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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It's a piece of garbage
January 2, 2024

Very poor quality, loads of green plastic in the floor and counter, not one piece and the top doesn't fit in properly, very disappointed, not worth the time and effort and expense to send i5 back!

Date of experience: December 26, 2023
Illinois
3 reviews
0 helpful votes
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Delayed shipping and quality was terrible.
January 2, 2024
Updated review

I ordered what I wanted and expected a tree with more branches and equal distribution of the branches. It was on sale so the price was good but the quality was very disappointing and frankly not worth the trouble to return. TERRIBLE tree - you shouldn't have it on your website.

Date of experience: December 26, 2023

Found exactly what I wanted and expedited shipping
December 6, 2023
Previous review

Found exactly what I wanted and expedited shipping.

Date of experience: December 6, 2023
Pennsylvania
1 review
0 helpful votes
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Overall satisfaction
December 26, 2023

Options were clear with good illustrations. Shipping cost was reasonable and delivery was fast.

Date of experience: December 26, 2023
South Africa
1 review
0 helpful votes
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Liked the products, but not the service
January 2, 2024
Updated review

I ordered my lights and got half of my shipment immediately. However, the second half was not shipped until I called more than a week after I received the first half of my shipment. I received no apology for the mistake nor a callback after speaking to someone about the mistake - I simply got the shipment some days later. I rarely receive such bad service from a company these when there is such automation to most processes.

Additionally, when I called customer to tell them about the delay in the second shipment, I also told them I was to receive a credit for my first order. This never happened!

Again, loved the products, but your customer service was as bad as any I've received in years.

Date of experience: December 26, 2023

Easy and simple process
December 4, 2023
Previous review

Easy and simple process.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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Love it
December 26, 2023

I did a google search looking for a specific item and found it! Checkout was smooth & easy!

Date of experience: December 26, 2023
Colorado
1 review
0 helpful votes
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Delivery was late
January 2, 2024

The product (a small wreath) was apparently delivered, but not until December 18 (according to USPS notice). But that was about 12 days after it was ordered, and after I had purschaed an alternative wreath for Christmas. So I was not able to use it.

Date of experience: December 26, 2023
Colorado
1 review
0 helpful votes
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Star
December 26, 2023
Updated review

If it gets here quickly, the rating goes up.
Got it in time

Date of experience: December 26, 2023

If it gets here quickly, the rating goes up
December 10, 2023
Previous review

If it gets here quickly, the rating goes up.

Date of experience: December 2, 2023
New York
1 review
0 helpful votes
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Disappointing
January 2, 2024

Ornaments came damaged and not all the ornaments came.

Date of experience: December 26, 2023
Georgia
1 review
0 helpful votes
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Lights as expected
December 26, 2023

Received my lights timely and they were what I was anticipating

Date of experience: December 26, 2023
Georgia
1 review
0 helpful votes
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Great products and service
December 26, 2023

Quick shipping, great product selection, and great customer service

Date of experience: December 26, 2023
Ohio
1 review
0 helpful votes
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Perfect size
December 26, 2023

I bought this for my Aunt after her old tree was broken. She is in her 80's and this tree was perfect for her home

Date of experience: December 26, 2023
Georgia
1 review
0 helpful votes
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Great item, Quick Shipping
December 26, 2023

Quick website loading, easy navigation and quality merchandise at exceptional prices.

Date of experience: December 26, 2023
North Carolina
2 reviews
0 helpful votes
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Beautiful!
December 26, 2023

Just what I expected. I will definitely order again

Date of experience: December 25, 2023
Washington
1 review
0 helpful votes
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Set of replacement lights
December 26, 2023

Matched perfectly to replace an older set that had stopped working

Date of experience: December 25, 2023
Florida
1 review
0 helpful votes
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Love the Feliz Navidad sign/light!
December 26, 2023

Order every year from here because of the great affordable decent quality products

Date of experience: December 25, 2023
Ohio
1 review
0 helpful votes
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Good experience in the end
December 26, 2023

Ordered an ornament for our 5 year old granddaughter. Wrong product was shipped (mini tree skirt). Called customer service and they took care of it right away. Received the correct order a few days later. Thanks.

Date of experience: December 25, 2023
Texas
2 reviews
0 helpful votes
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Long Shipping Time
January 2, 2024
Updated review

Took over two weeks to get it. But once it arrived, it was good.

Date of experience: December 25, 2023

So far so good
December 6, 2023
Previous review

So far so good

Date of experience: December 5, 2023

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.