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Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.
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No issues, received order in timely fashion. Would definitely order from Christmas Central again.
I ordered some orange slice ornaments for my clients who purchased a home in Florida this year. They all loved them. Ornaments were stunning and well made
I purchased 5 window lights and was expecting a little better quality for the price but I put them up and that's that they'll have to do. Thank you for getting them to me before Christmas.
Very poor quality, loads of green plastic in the floor and counter, not one piece and the top doesn't fit in properly, very disappointed, not worth the time and effort and expense to send i5 back!
I ordered what I wanted and expected a tree with more branches and equal distribution of the branches. It was on sale so the price was good but the quality was very disappointing and frankly not worth the trouble to return. TERRIBLE tree - you shouldn't have it on your website.
Found exactly what I wanted and expedited shipping.
Options were clear with good illustrations. Shipping cost was reasonable and delivery was fast.
I ordered my lights and got half of my shipment immediately. However, the second half was not shipped until I called more than a week after I received the first half of my shipment. I received no apology for the mistake nor a callback after speaking to someone about the mistake - I simply got the shipment some days later. I rarely receive such bad service from a company these when there is such automation to most processes.
Additionally, when I called customer to tell them about the delay in the second shipment, I also told them I was to receive a credit for my first order. This never happened!
Again, loved the products, but your customer service was as bad as any I've received in years.
The product (a small wreath) was apparently delivered, but not until December 18 (according to USPS notice). But that was about 12 days after it was ordered, and after I had purschaed an alternative wreath for Christmas. So I was not able to use it.
If it gets here quickly, the rating goes up.
Received my lights timely and they were what I was anticipating
Quick shipping, great product selection, and great customer service
I bought this for my Aunt after her old tree was broken. She is in her 80's and this tree was perfect for her home
Quick website loading, easy navigation and quality merchandise at exceptional prices.
Just what I expected. I will definitely order again
Matched perfectly to replace an older set that had stopped working
Order every year from here because of the great affordable decent quality products
Ordered an ornament for our 5 year old granddaughter. Wrong product was shipped (mini tree skirt). Called customer service and they took care of it right away. Received the correct order a few days later. Thanks.
Took over two weeks to get it. But once it arrived, it was good.
Answer: Hi Sam, Christmas Central ships a million packages a year all over the country, and even around the world. We have been online for over 15 years and work with some of the largest companies in the country to deliver best-selling merchandise to our customers. We are officially celebrating shipping 15 million packages this year! Have a great day.
Answer: Hi Paula. Our hours are currently Monday - Sunday 8:15 am - 6:45 pm Eastern Time. Excludes Holidays 1-844-329-5677 or [email protected] If you need to refer back to hours and contact information, you can find it here. https://www.christmascentral.com/contact-us/
Answer: Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email [email protected] or phone 1-844-726-8297.
Answer: Hi Marlene, we are located near Buffalo, NY. We ship out of Cheektowaga, nationwide and to Canada. Thank you for reaching out to us.
Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.

