Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Christian Mingle's reputation is significantly marred by pervasive complaints regarding the authenticity of profiles and the prevalence of scams, leading many customers to label it as unreliable. Users frequently report encountering fake accounts and scammers, which diminishes trust in the platform. Additionally, the site’s customer service is criticized for being unresponsive and ineffective, compounding user frustrations. While some individuals have had positive interactions, these experiences are overshadowed by the overwhelming negative feedback, indicating a need for substantial improvements in user verification processes and customer support to restore credibility and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They gave me a small refund then downgraded my plan and told me to take a hike!
I provided all the information requested, but when the page requesting one to confirm one had read the terms and conditions one can't get any further. Clicking "continue" yielded, the check mark is cleared and one is asked to confirm again (an endless loop)
Started a profile... submitted my pics... they suspended... yes - I am real and look great... Thought it was a fluke. Did the same with my work email. Same thing happened. Tried and tried and tried to find out why they suspended me. No response. I want to meet a good Christian like myself. Very disappointing. 'Tis not the Christian thing to do...
I have made several complaints but they never find the person in their profiles. At least 11 of the men that contacted me were scammers. With fake pictures. And after texting a guy for 2 months turns out to be he confessed he was 23 years old from Nigeria and that they were a group of them doing these to get money out of women I did not give him a cent. One of them after texting 3 times wanted to get married and wanted me to send him half of the money to open a Real Estate.
Christian mingle has the worst customer support ever. It took a total of 12 back and forth emails to get a simple answer. They were of NO help whatsoever. I asked to speak to a live person and was told that it was for paying members. You know what's funny? I was a paying member - of course after this experience, I cancelled my membership. They are the absolute worst!
I've been on this site before and it was okay. I took a break and coming back, it really sucks. I have tried multiple times to subscribe so I can read my messages and it wont work. I called customer service and the guy just shrugged it off and said call the bank. He didnt try at all to find the issue. I knew the bank wasnt the problem but I called anyway, and its not the problem. Called customer service again and could only get voicemail. I'm not quitting yet because there seems to be decent people there but it is very aggravating.
Been on for less than 3 weeks. I've blocked 4 men for scamming, reported them, they can't spell English, are looking for e-mail right in the first conversation, just don't even fall for it. This whole site stinks. The one "real" person I've talked to was out for sex. I am looking for a Christian man. This is not a Christian site. Save your money and move on.
They reformatted this site one year ago and all the pages look different. Ever since they have made these changes, I have not had ONE single match and I've only had one profile view (In a whole year's time). I used to get several matches per week and two or three profile views per day. This is not the only website that does this, but you would expect a Christian website to be run more honestly.
I have been on ChristianM for 6 weeks. I was contacted by 5-6 men in the first weeks. Red flag, they started right in using words like "intrigued", "knowing you would be my greatest desire", "extra spark in my step" "thought about you all night", "you look charming and stunning and is hardly to get my eyes you" (the actual bad use of English) and "wrap our legs together". They want to go to email immediately and from there they ask for your phone number and more pictures. It seemed at least 3 of them had the same bad grammar, punctuation, and inappropriate use of capital letters. Here is a cut and paste:
"" Greetings to you, Am William by name. I put God first in anything am doing because he has been a wonderful God to me. Your profile intrigues me so much and i wouldnt mind getting to know you more better. I was in minnesota for work i currently live in prescott AZ. I want you to know that age is nothing but a number, distance also doesnt matter in a relationship if there is chemistry. Do you mind if we exchange emails for better conversation so we can stay connected.""
I got this today soI responded I would like to stay connected on the dating site. An hour later his profile is GONE.
One guy was kicked off the site because I reported him, then he came back on with a different name and sent me the same first letter. He should have recognized me because it had only been a couple days. One man could not make a phone date, he simply didn't understand what "I'll call you at 7:10" meant. He called me at a wrong time and he didn't sound Scottish at all, he sounded African.
I looked up scams and learned these scams are organized, even from West Africa.
I am very disappointed right now, even depressed. After weeding out the scammers
I smiled at a few men, but no one is interested. Perhaps they have been scammed, too. I just hope pictures of me aren't out there somewhere with a false profile attached.
I have met a couple who found each other on the CM. They are in their 80's. What would I have to go through for success? I am a Christian, but the DEVIL has infiltrated that site.
There are really only two things you want and need to do on a dating site, communicate and see pictures. This site is horrible for both. The email system is the worst I have ever seen. If you get an email, you have to click off the site and back on to read it, you can't open it up while you are on the site. It also has a problem where if you are writing one person an email and you want to write another person, it will keep the picture of the first person you were writing up so you get confused as to who you are actually writing. To look at pictures you have to have a mouse to scroll up and down, there is no other way so if you are wanting to look at pictures on your phone you can't. The pictures also are cropped off at the top automatically but you have no way of knowing it. So people looking at your main picture can only see from your neck down on your main picture. You also get a scammer every few hours, some young hot person and its a fake picture. So you constantly get notices that you have mail only to get on and find it's scammer.
I was scammed on Christian Mingle by a man calling himself Leonard J. Costa. He claimed to live in Milford, Ohio, be a real estate agent, and have a 12 year old son named Willie. After communicating for over a month, he said that he had to go to Ghana to write a contract to receive gold and dismonds left to him by his deceased father. After arriving in Ghana, he texted and asked for money. He said that Willie was very ill in the hospital, that he had fluid around his heart. Leo claimed that he could not get money in Ghana with his Visa, Mastercard, or cash his travelers check. I sent him money by mistake. He than wanted money again for he and his son to fly to the states so Willie could get treatment. I sent money again. They never showed up and the airport. He called me the next day, and claimed that his son had passed away on the plane. He said that they were not allowed into the states and he was back in Ghana. He said that he needed money for the autopsy. I told Leo that I would not send any more money. He than wanted money to pay for Federal Express to send me a check to the states. I did not send any more money. I found Leo's picture on a scam website. He went by 4 different names and had profiles in 3 different languages. He had me send money to Sylvester Zoranu in Accra-Ghana and Narh Jeremiah in Accra-Ghana. He claimed to be half Italian and had a very thick accent. He wrote long e-mails every morning professing his love for me. He was very good at scamming someone. I am sure that he is still doing this. The other names that he has used in Romance scams are Edward Powell, James Harry, and Fatahian Alain.
I tried updating my bio to include my personal website so people could get into contact with me on there stating that I didn't have the $80-$90/year to pay for messaging and they denied my request to add that into my bio stating in an email:
"You recently submitted your profile for approval. It has now been reviewed. Some of the content was removed as it contained:
Contact Information - We ask that you please keep from posting your email address, instant messenger info, or any other contact information in your profile. To communicate with other members you can use Mingle Mail which protects your anonymity."
"To protect your anonymity"? Sounds more like they just want to make money off of you. I'd never recommend this to any Christian because of how greedy these people are
Luke 16:14 The Pharisees, who loved money, heard all this and were sneering at Jesus He said to them, You are the ones who justify yourselves in the eyes of others, but God knows your hearts. What people value highly is detestable in Gods sight.
I went on Christian Mingle 2 years ago, more scammers then real people. Please be careful, and value yourself. You are worth all the love and care you are willing to give. Stay strong and have Faith
Common Complaints;
Non-Christian Owned
Little to No Members
Fake Profiles
Liars, Scammers, Married Men!
The Site Kicks People off Daily?
Fraudulent Business Practices
Preys on Christians
In spite of the good attempt of this site, the end result is that it is as exclusionary as real Christians often are in real life - creating their own little cliques that you can't be part of.
I'm a Christian, I'm divorced (unfortunately). I can't join ChristianMingle. Why not? Because they want me to scan my divorce certificate and send it to them as "proof". Are you kidding me?!? I can get a credit card with less proof. You want me to scan my personal information and send it to a virtual company? HAHAHAHA... Seriously.
Update your policies, people. If I'm honest enough to admit that I'm divorced, chances are that I am really and truly divorced. Otherwise, I could just lie and say I'm single, like half the other people on the site.
I was with another dating website for a little bit and realized quickly that it was not what I was looking for. I was looking for a sight were people didn't just have to put that they were religious or were raised Catholic, or Baptist or whatever other denomination. I wanted one where there would be chat rooms and conversations about faith and scripture and other important aspects of the Christian faith. NOW, this is what I know from all of my years spent in private Baptist schools and in church and also being a pastor's daughter - just because a person says they are a Christian doesn't mean they are SAVED. And I'm sure there is someone reading this who knows exactly what I am talking about and understands the difference. In short, anyone raised in a Bible believing God fearing church can call themselves Christian, but to be saved means that the person has a personal and intimate relationship with the Lord Jesus Christ. So, with that being said and knowing this I knew that just like on any other site there would be people who said one thing but did and lived another.
So I met 2 gentlemen. One gentleman was Mennonite. He was very nice and we had wonderful conversations both every day conversations and faith based. But he just wasn't the one for me.
The second gentleman. So let me preference this by saying, growing up my father told me he always prayed for myself and my siblings and our future spouses and he told me that when we find the right one we will just know it. So now, I'm going through my matches for the day and I must have went through about 15 of them, some I gave smiles to others I skipped over, but when I got to number 16, I stopped and literally said out loud, "He is the one." It wasn't a extra special picture or anything, it was just a picture of him in his ASUs - and let me add - I have never had any interest in military men - none what so ever! But every once of me said that he was the one. I smiled at him and from there we emailed back and forth, then after about 2 weeks we met, and then a year later we were married. And yes we are both saved. For God to lead me to him he would have to have been because God knows what my father prayed for and what I prayed for in my husband.
So I had a fine experience. I think people go into online dating with unrealistic expectations. I read the post from the gentleman who said the woman wanted him to buy her something. He could've met that same lady on the street and guess what? She probably still would've asked you to buy her something. That is just who she is, nothing to do with the website.
People have heard that church girls are naive and easy so of course people posing as Christians are going to be on the site, duh? If a guy/dog hears easy he wants it.
So I have nothing but good things to say about Christian Mingle.
I did chat with quite a few guys on this one. They were very nice and we write quite often. However, about 2 guys started playing games right away. I think you could definitely get a date, but I wasn't sure if these guys would be serious.
Never had anyone in my area who was for real. Talked to a few guys but they were not about a Christian relationship.
The problem I had with this site is that it doesn't tell you upfront that you have to pay to see "replies" or "who flirted with you". The surprise is at the end, after you've gone all through the questions, uploaded your photo, describe yourself, etc., then when someone responds to you, in order to see who responded to you, read their email, etc. you get the webpage showing the membership costs you have to pay for in order to see those inquiries to your profile.
I might have missed it in the commercial on TV, maybe they should have stated that ONLY signing up is free and "several payment options available to use the sight" or similar.
A little bit of me being naïve enough to realize nothing in life is free, and a little of Christian Mingle not being totally UPFRONT and stating from the get go that you have to pay to see replies after you've signed up.
Oh well, searched the net, plenty of TOTALLY free dating websites out there. And yes, they state "totally free, no credit card needed, ever" right at the beginning of uploading your info.
Live and learn.
Answer: I had the same experience! Technically it's the worst site with worthless customer service. I discovered a great platform for meeting Christian ladies https://j4l.com/402007 It's flawless - it's working perfectly technically, their girls are simply too gorgeous for words, both inside and out! I enjoy greatly the company of the women I met there and soon I will meet one of them in person.
Answer: I thought they were a legit website unfortunately they are ripped off!
Answer: I just hit unsubscribe and you really have no choice but to let the time you paid for run out. After I unsubscribed, they sent me an email that I did and I also made sure to remove the credit card they had on file. I only took one month.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account