Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of ChicWish

ChicWish

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ChicWish?
grey stargrey stargrey stargrey stargrey star

ChicWish Reviews Summary

ChicWish has a rating of 3.7 stars from 5,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 12th among Women's Clothing sites.

service
1,501
value
389
shipping
401
returns
206
quality
4,290
This company does not typically respond to reviews

Instant Feedback

26,087 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Diane N.
Unfollow Diane N.
Share Review
Report Review

Excellent
July 24, 2019

ChicWish is my favorite. Buying online can be a process to go through and sometimes sizing can be an issue. They will work with you and try to make it to your satisfaction. I like how efficient and smooth the process is if something does not work out as one hoped for.

Date of experience: July 23, 2019
New York
1 review
1 helpful vote
Follow Michalina S.
Unfollow Michalina S.
Share Review
Report Review

WORTH IT
July 22, 2019

I am so pleased I took a chance on chic wish. The clothes are great quality and on trend. It's my favorite place to shop for special occasion clothes now.

Date of experience: July 21, 2019
Illinois
1 review
5 helpful votes
Follow Natasha S.
Unfollow Natasha S.
Share Review
Report Review

Poor service
July 12, 2019

Received an extra large dress instead of extra small dress. Poor customer service, no help regarding exchange or expediting order. Was told did not even have extra small dress at the warehouse so do not understand why this was not conveyed at time of order. There is no number to call customer service, have to use their poor online chat service. As soon as I write anything negative or expressed frustration, went offline. Poor company, would not recommend. Cheap quality clothing for price.

Date of experience: July 11, 2019
California
1 review
2 helpful votes
Follow Inna F.
Unfollow Inna F.
Share Review
Report Review

Everyone should shop here, at least once. I have been shopping with them for the last 1-2 years and I can vouch that their clothes are good quality and worth the money. I don't usually post comments but I always come back to shopping here! I have bought minimum of (14) dresses and each one is so unique and I always get compliments about where I get my clothes. I'll definitely be back!

Date of experience: July 10, 2019
North Carolina
1 review
1 helpful vote
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

Love my top!
May 30, 2019

This was my first time purchasing from Chicwish and I hoped the real clothing was true to the advertisement. When I got it, I was very pleased and relieved. It was true to size and the quality was great. Will purchase more from Chicwish!

Date of experience: May 29, 2019
Arizona
2 reviews
1 helpful vote
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

I purchased the "Grab the Spotlight Bowknot Satin Dress" from ChicWish and it is gorgeous. It fits true to size and is a high quality dress. It is made well and fits perfectly. It is a great dress to have for holiday parties. I highly recommend ChicWish, they have great customer service and the quality of the garments are always wonderful.

Date of experience: May 20, 2019
Sweden
1 review
2 helpful votes
Follow Victoria G.
Unfollow Victoria G.
Share Review
Report Review

I've bought everything from beautiful winter coats, to skirts and sweater and shorts. The quality is amazing and holds up over time. The customer service is also very nice and communicative. I once had an issue and they responded within hours, fixed the issue and gave me a discount. I've lived on 2 different continents and they still have got my items to me fast and at no cost. One of my favorite stores, you won't be dissapointed.

Date of experience: May 11, 2019
Canada
1 review
8 helpful votes
Follow Karina L.
Unfollow Karina L.
Share Review
Report Review

Meh. It was okay
April 30, 2019

I purchased a skirt from Chicwish and I wished I saw this skirt on a model as it was shorter than I expected. I felt the size to be small or x-small rather than "S/M". And after converting from US to CAD it didn't look like an $80 dollar skirt at all. Way to expensive for what I got. It's cute tho. And it did ship on time. After I submitted a review on their website it said something like "your review has been submitted to be monitored". What does that mean? Do they only show the good reviews on their website?!

Date of experience: April 30, 2019
GB
1 review
2 helpful votes
Follow Shivangi V.
Unfollow Shivangi V.
Share Review
Report Review

Beautiful clothes
April 30, 2019

The site has some very classy and stylish pieces. The quality of the clothes is also very nice. I have shopped there twice and was very satisfied with each item that I ordered.

Date of experience: April 30, 2019
Germany
1 review
11 helpful votes
Follow Cindy F.
Unfollow Cindy F.
Share Review
Report Review

Horrible experience!
April 16, 2019

You end up with clothes you don't want or didn't order. The material is not as described and the seller doesn't offer free return! All they give you is a store credit from a store you definitely don't ever wanna order again!
Don't ever buy here! Very unfriendly and not helpful costumer service!

Date of experience: April 15, 2019
Washington
1 review
9 helpful votes
Follow Makayla S.
Unfollow Makayla S.
Share Review
Report Review

I ordered an item for a a specific event and paid extra for shipping so it would be here in time. It's now two days before my event and it's still not here. They can't tell me where it is. Usps tracking has said the same thing for over a week. Waste of time and money. You'd think for spending over $100 on ONE item it would get here in a timely manner but i guess not :)

Date of experience: April 8, 2019
Australia
1 review
18 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Absolute rubbish
March 29, 2019

The jacket I bought did not look like the item on the model. The fit is terrible, very tight across the shoulders and arms, but very baggy everywhere else. The finish is atrocious I'd be embarrassed to wear it. I'd return it but the instructions on the scrappy bit of paper they sent as a return form say that anything over $20US will be rejected due to custom duty. DO NOT BUY from this site.

Date of experience: March 29, 2019
Hong Kong
1 review
2 helpful votes
Follow Olivia H.
Unfollow Olivia H.
Share Review
Report Review

I've been shopping with ChicWish for several years and I have had nothing but great experiences. During that time I've only had to return one item and the process was very easy. Everything I've bought from them has been excellent quality and fit true to size. I also love all the sales they run and their great customer service

Date of experience: March 26, 2019
Portugal
1 review
2 helpful votes
Follow Marisa C.
Unfollow Marisa C.
Share Review
Report Review

Chicwish has all styles and is at the forefront of all fashion trends, from retro, floral, rufles etc., we find the clothes of our dreams at Chicwish, the site is a wonderful fashion "magazine" I'm delighted. As wonderful photographs of clients in which we can see the perfomance of the clothes, I confess, I love everything!

Date of experience: March 22, 2019
Canada
1 review
1 helpful vote
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Excellent service!
March 19, 2019

I have purchased a number of items from Chicwish. I have only received a couple of items that were either too big or of poor quality. I returned the items and received my refunds with in a few days of their receiving my return. I have had no problem dealing with their staff. The only downside is the cost to return the items.

Date of experience: March 18, 2019
Ireland
1 review
10 helpful votes
Follow Therese M.
Unfollow Therese M.
Share Review
Report Review

Do not buy from chicwish
February 1, 2019

Absolutely terrible company and I will never use them again. I ordered two items last November and they got lost in the post. Chicwish agreed to send again in January and I confirmed my address. But once again it did not deliver. The address was incomplete. I asked them to resend as the items were for a gift but they would not, saying one of the items was no longer in stock. I asked them to resend the parcel that was being sent back to them but they wouldnt. I asked for compensation. Instead of any explanation that satisfied me I got a refund LESS than I had paid three months ago because of the exchange rate I assume. Also they took any points I had accumulated taken off me. Absolute disgrace and I do not recommend anyone to buy from Chicwish no matter how lovely the clothes look online

Date of experience: January 31, 2019
New York
1 review
15 helpful votes
Follow Betsy D.
Unfollow Betsy D.
Share Review
Report Review

Buyer beware
December 26, 2018

I wish I found this page sooner. The website made it seem as if it were based in San Francisco, CA yet it seems it's in China based on these reviews. I ordered a jacket on Dec 15, then I received notice that my package was shipped Dec 20 yet its Dec 25 and although it has a USPS tracking number it has not been shipped. Very disappointed that they are allowed to deceive customers and get paid. We'll see if I ever really get a package.

Date of experience: December 25, 2018
Austria
1 review
24 helpful votes
Follow Maggie D.
Unfollow Maggie D.
Share Review
Report Review

DISGUSTING SCAMMERS
October 22, 2018

I have no words to describe what shameless scamming pricks work in Chickwish. Paid over 90$ two months ago for something that I never got to receive. Not only they were not answering to my messages, but when finally somebody called Garrock (?) did, I got a fake tracking number. After that no other messages came besides another one promissing me a refund. It's redundant to say there was so no such thing as a refund. Don't fall for these $#*!ing bastards, they deserve to get sued in every way possible! Lying trash!

Date of experience: October 22, 2018
Indiana
1 review
14 helpful votes
Follow Amy b.
Unfollow Amy b.
Share Review
Report Review

Should have checked out reviews for site first. Lesson learned. Ordered over a month ago... via PayPal (PayPal account hacked just afterwards... hmmm, coincidence? Maybe?), won't reply to my inquiries. Based on reviews now I can either expect $gone or if I ever do receive my purchases they are likely to not fit, not look like what I ordered or be of the poorest quality. In store shopping!

Date of experience: October 13, 2018
Utah
1 review
11 helpful votes
Follow Joiola D.
Unfollow Joiola D.
Share Review
Report Review

Poor communication
October 7, 2018

Got email package was sent. Paid for Priority 3 day... parcel was NEVER MAILED!
Send email, FB message, & Instagram DM... All Ignored, but they are posting etc.
Wish I would have read the reviews on this site before giving them $88.
Hopefully PayPal will be sympathetic.

Date of experience: October 6, 2018

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...


chicwish.com
Founded in 2010
TUSTIN, California
+178
See all photos