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ChicWish

3.7

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ChicWish Reviews Summary

ChicWish has a rating of 3.7 stars from 5,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 12th among Women's Clothing sites.

service
1,501
value
389
shipping
401
returns
206
quality
4,290
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26,087 reviews

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Romania
1 review
6 helpful votes
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Fantastic!
October 5, 2021

ChicWish is by far my favourite clothing retailer. For the quality you're getting it is incredibly cheap. From the very basics to full wardrobes, ChicWish seems to have everything you could need with all variations of colours and are the most true-to-size of nearly all retailers I've purchased from. Would highly recommend to pretty much everyone.

Date of experience: October 5, 2021
California
1 review
8 helpful votes
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Its a fake scam website
September 3, 2021

Its a fake scam website
Its a fake scam website. I placed an order and decided to research a little about it. I found a lot of negative reviews about it, so I decided to cancel my order immediately, but on their website they do not have any option to cancel an order at all!

I tried to call their US phone number, it is not available.
I have also emailed them, and I am yet to receive a reply.

I'll update this review when I see any progress.

Date of experience: September 2, 2021
Australia
1 review
9 helpful votes
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Rip off
July 24, 2021

I ordered an item from this company and I was advised I woudl be billed $35.91, I received an email of this invoice. However they took $48.82 from my bank account. I have tried to contact them and no response, do not trust this company with your details.
Items Qty Price
3D Posy Double-Layered Mesh Midi Skirt in Caramel

SKU: B*******

Size
S-M
1 $39.90
Subtotal $39.90
Shipping & Handling $0.00
Discount (EXTRA10) -$3.99
Grand Total $35.91

Date of experience: July 24, 2021
Australia
1 review
10 helpful votes
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There are currency conversion fees that are not disclosed during the checkout and purchasing process. My home currency (AUD) was selected prior to adding items to my cart and checking-out. I ordered 9 items that came to a total of $303.46 (shipping included and a discount code applied). When I looked at my bank statement and I was charged $406.76! Turns out prices are in USD. That should never happen without notice of foreign transaction / currency conversion fees.
There were multiple back and forward emails with *******@chicwish.com during which I respectfully provided multiple records of evidence and raised my concerns, but I only received brief generic replies.
Only after following through on my warning that I would report the unethical ‘Price Dripping' practice to the Australian Competition & Consumer Commission (ACCC) and Scamwatch did a get a genuine reply where Dan Zhu from Chicwish admitted it was a 'system showing problem'. So, they know it's an issue and they overcharge people anyway. I can only assume their strategy is that you'll get fed-up and they'll get to keep your money. Dishonest and disappointing.
Now let's wait and see what kind of quality product arrives…

Date of experience: July 5, 2021
New York
1 review
11 helpful votes
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I tried to return an item and their website was broken, they refunded the wrong item, and took off loads of weird hidden fees so I got half the value of my $100 item back! FRAUD! Stay away! Truly awful customer service, nobody speaks English there.

Date of experience: November 18, 2020
GB
1 review
6 helpful votes
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Fabulous product
October 25, 2020

When I bought the sunset gradient dress online, I thought it'd be beautiful but probably the colours weren't going to be as bright and mesmerizing as shown in the pictures - but I stand corrected! It is a good quality dress, with absolutely fabulous bright colours that haven't faded a bit after washing. May be a bit expensive but absolutely worth it, I liked it so much that I wore it to my pre-wedding photo session and it was a brilliant choice. If all products are the same, this site is a true gem!

Date of experience: October 24, 2020
Florida
1 review
9 helpful votes
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Avoid at all costs
October 22, 2020

AVOID THIS COMPANY - SHIPPING TIME AND COMMUNICATION IS VERY POOR.

I ordered four items September 27. It is October 23 and I have only received 1 of those 4 of those items. I have had to contact customer service repeatedly in order to try and obtain tracking information and get an updated date of arrival. Ten days ago I was told to wait 10 days before getting a refund, and now they're telling me to wait another week. They still haven't given me any proof that this package is ever going to arrive. I ordered two coats for a trip I'm taking tomorrow... I thought a month in advance would have been more than enough. Apparently I just need to keep waiting.

Date of experience: October 22, 2020
Portugal
1 review
18 helpful votes
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Please avoid this company as they are scammers. They are leaving lots of fake positive reviews. I purchased what seemed like a lovely black top for 45 € but what I got was a cheap 3€ piece of junk. Returning the item is impossible. Customer support doesn't respond and the UK 'office' doesn't exist. Liars and thieves.

Products used:

Nothing

Date of experience: September 24, 2020
Montana
1 review
2 helpful votes
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Good products
September 1, 2020

I like the Chicwish clothing. The material is good. However sometimes the sizing is hard to figure out but once you figure it out you'll like it! Shipping takes a while.

Date of experience: August 31, 2020
New York
1 review
3 helpful votes
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Great experience
August 14, 2020

The cropped bow tie top fit great and the chiffon maxi skirt was super cute. Will definitely shop there again.

Date of experience: August 13, 2020
Oregon
1 review
2 helpful votes
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I ordered the Fan of Bowknot Crop Top in White and Timeless Favorite Chiffon Maxi Skirt in Mustard, and am thrilled by both. The shopping experience was easy, the clothes shipped quickly and I'm so impressed by the quality and how gorgeous they are! I get tons of compliments and will definitely order from ChicWish again in the future.

Date of experience: July 22, 2020
Iowa
2 reviews
2 helpful votes
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Beautiful Products
July 15, 2020

The maxi skirts that I bought are beautiful. Shipping time was a little long but that was definitely stated when purchasing. I ordered 3 of the skirts, received 2 initially and waited about a week for the 3rd to arrive, rechecked my account to see if there was another shipment, my account said there was only the one shipment and the third was included. I contacted customer service and they got back to me right away with a tracking # for the 3rd. The small inconvenience and not being notified of the 2nd shipment originally is the only reason for the 4 instead of 5 stars.

Date of experience: July 15, 2020
New York
1 review
1 helpful vote
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I am so glad I found Chicwish! Their clothes are beautiful and comfortable and for the prices they are exceptional quality. I will recommend this everyone I meet.

Date of experience: July 15, 2020
Canada
1 review
1 helpful vote
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So far, so good
July 9, 2020

I am excited to wear my new skirt. The shipping does take a little longer to get to Canada but other than that it is worth the wait!

Date of experience: July 8, 2020
California
1 review
1 helpful vote
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Classy And Modern
July 5, 2020

Based on their sizing chart its true to size. Im 5'6 115 Pounds, Usually A Size (M) For Understuff. I ordered a size small (2) because of their chart sizing and it fit perfectly! The quality was amazing and its very Beautiful. I wore it as my main outfit for my 25th birthday vacation. I will be purchasing more clothing from chicwish.

Date of experience: July 4, 2020
Wisconsin
2 reviews
5 helpful votes
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Huge Hassle
July 5, 2020

Chicwish sent me the wrong item on an exchange and then made me jump through multiple hoops to fix the situation. This is after waiting two monthsno jokefor the exchanged item. 100% satisfaction? Right.

Date of experience: July 4, 2020
Germany
1 review
2 helpful votes
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I'm in love with my Chicwish skirt! Excellent quality, unique design and the shipping time was totally okay (3 weeks in total to Germany). I placed my second order already the next day - I can really recommend Chicwish when you are looking for something special!

Date of experience: June 29, 2020
New York
1 review
3 helpful votes
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I love to shop from Chicwish. They always have new stuff and also with good prices. This is the best place to buy beautiful clothes like they have very unique variety of skirt that you can not get elsewhere. The Quality of stuff that you get here is excellent. They have very beautiful dresses also for every occasion. I totally recommend Chicwish to everyone.

Date of experience: June 15, 2020
Tennessee
1 review
1 helpful vote
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I was wary of buying from chicwish because at first, it looked like an iffy company that just advertised on social media sites. I decided to try out a dress from them and although the shipping took forever due to COVID, the dress came and it looked beautiful! It fit well and looked just like it was in the pictures. The only thing is the flowers on the dress looked like it was cheaply painted on and it was really see through but it was nothing nude underthings couldn't fix. I got tons of compliments on it. I can't wait to wear it more.

I also ordered a maxi skirt and crop top combo and I was pleasantly surprised with it as well. However, even though the skirt has multiple layers, it is still quite see-through. The crop top is zipped up the back and I won't be able to wear it unless someone is able to help me get dressed. The zipper is very poor quality but the shirt's material is nice and thick.

Date of experience: June 14, 2020
Texas
1 review
1 helpful vote
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I ordered sunny wide legged pant and the empire angel wrapped top in white. I must like they looked just like the picture. I have only tried them on and they fit perfectly. I have yet to go out in them.

Date of experience: June 13, 2020

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...


chicwish.com
Founded in 2010
TUSTIN, California
+178
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