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ChicWish

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ChicWish Reviews Summary

ChicWish has a rating of 3.7 stars from 5,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 12th among Women's Clothing sites.

service
1,501
value
389
shipping
401
returns
206
quality
4,290
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26,087 reviews

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Canada
1 review
0 helpful votes
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Address was corrected, will wait and see
July 26, 2022
Updated review

Update: They were able to update the delivery address. Will update again if/when it arrives!

I only selected my payment method as Google pay, I did not wish to submit payment yet as I needed to fix the address. Nonetheless your site submitted it without my permission. Selecting a payment type is NOT the same as submitting payment. Very disappointed.

Date of experience: July 25, 2022

I only selected my payment method as Google pay, I...
August 19, 2022
Previous review

I only selected my payment method as Google pay, I did not wish to submit payment yet as I needed to fix the address. Nonetheless your site submitted it without my permission. Selecting a payment type is NOT the same as submitting payment. Very disappointed.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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1st and it was pretty easy. I'm hoping products are good quality

Date of experience: July 25, 2022
Kentucky
1 review
0 helpful votes
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Okey so far because this is my first time purchasing with you and I wasn't sure to purchase because I have 15%off discount because first time and it was so hard to apply that discount, I was looking your phone number but it looks like you don't have one. I really hope that if I have to return something that I will not have problem with you, because I will do something with BBB. Thanks.

Date of experience: July 24, 2022
Texas
1 review
3 helpful votes
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No Refund on returned item
August 22, 2022

I brought a dress from their website, and wasn't happy with the material so returned it. I also included the RMA slip with the return package and used the return label provided through their website. Although they advertise "free returns" they were going to deduct $8 from the original $65 that I paid for the product. Its been a month since I shipped this product back, the tracking # also shows that this item was delivered to the address. I however haven't received the refund. So basically I paid $65 for a product that I don't have. This is a fraudulent website. Beware!

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2022
California
1 review
0 helpful votes
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ChicWish Is The Best!
July 21, 2022
Updated review

ChicWish is great to shop with, excellent service!

Date of experience: July 21, 2022

I love this online boutique!
June 26, 2022
Previous review

I love this online boutique!

Date of experience: June 26, 2022
New York
1 review
0 helpful votes
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Return problem
August 20, 2022

I ordered a skirt and top. I kept the top, loved the skirt, but it was too big in the waist. Returned the skirt with the return label, and requested a smaller size. I have not received the replacement skirt, nor a refund on my credit card. Mailed the skirt back on 5/16.

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
AE
1 review
0 helpful votes
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Always in Style
July 21, 2022

The Skirt and Tops I purchase is so nice. Got some really nice compliments. The black top with bow is so light to wear and the skirt is just so lovely!

Date of experience: July 21, 2022
Canada
1 review
0 helpful votes
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Excellent purchase
July 21, 2022

User friendly website. I highly recommend the products

Date of experience: July 20, 2022
Mauritius
1 review
0 helpful votes
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Satisfaction
August 19, 2022

It was quite a good experience. Some really good stuff.

Date of experience: July 19, 2022
Australia
4 reviews
0 helpful votes
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Vielen Dank für Ihre Arbeit! Sie machen das wirklich gut, und vielen Dank. Er ist immer bereit, die Extrameile zu gehen, zurückzurufen, alles zu klären, usw. Schnelles Feedback und kompetente Beratung. Ich kann das empfehlen.

Date of experience: July 19, 2022
Texas
1 review
4 helpful votes
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I returned the items I bought from them because the quality just didn't fit the price. A whole month goes by after I dropped off the items at USPS and still—no notifications from them on whether they'd even received my items. So I emailed them and within a day, I get an email saying that they'll check on my refunded items in the warehouse. And within that same day, they issued my refund. So, if I didn't ask them to give me my money back, they would've kept my money and the items. Sounds pretty scammy to me.

ChicWish attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
New Zealand
1 review
0 helpful votes
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Good
July 19, 2022

I like chicwish with your styles and the colours.
Love it

Date of experience: July 18, 2022
New York
2 reviews
0 helpful votes
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Dress Review
July 18, 2022
Updated review

The order seemed to take quite long to arrive. Dress was too small in bust area, so had to return. Had quite a lot of trouble printing the return label. Thankful that returns go to CA.

Date of experience: July 18, 2022

Love Chicwish!
June 20, 2022
Previous review

Love Chicwish!

Date of experience: June 20, 2022
New Zealand
1 review
0 helpful votes
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Good service
July 18, 2022

Easy and quick shopping from home arrived very quickly after l placed my order

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Whimsy $ Sophistication
July 18, 2022

Delightful pictures and
Easy to navigate site compelled me to indulge my retro fantasy with a modern twist.

Date of experience: July 18, 2022
Poland
1 review
0 helpful votes
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I like that filtering options, I either did not notice it before or it was added later, but it make the search easier.
Customer service was wonderful, very responsive.

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Great shopping experience
July 17, 2022

Ease of ordering, Shipping updates. Refreshing follow up.

Date of experience: July 17, 2022
California
1 review
0 helpful votes
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Expensive for the quality
July 17, 2022

First time ordering; excited to get my skirt! Beautiful clothes!

Date of experience: July 16, 2022
California
3 reviews
0 helpful votes
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Seems good, though I was not offered a discount (my email said I would). No problem, though, as the prices on ChicWish are very good!

Date of experience: July 16, 2022
GB
1 review
0 helpful votes
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Good order process
July 16, 2022
Updated review

A smooth order process. I was a bit concerned about the shipping insurance extra fee but someone on the ChicWish team reached out to me to help very quickly. Looking forward to receiving my clothes!

Date of experience: July 16, 2022

I think asking for the customer to pay shipping insurance...
August 12, 2022
Previous review

I think asking for the customer to pay shipping insurance is pretty dodgy and makes me not trust your brand. Let's see what the clothes are like but wouldn't recommend you to anyone yet

Date of experience: July 13, 2022

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...


chicwish.com
Founded in 2010
TUSTIN, California
+178
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