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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Items come in a timely manner. Clothes fit true to size. I'm comfortable in the clothes.
Overall my experience was fast and uncomplicated. I was able to find my size and order my outfit.
Most things come up small,
But overall not bad
Happy with most items
Dreadful experience... sizes all wrong a large was to small a medium as too big charge £12 to return the items after they tried to give me 10% refund and keep the items then offered 20% ect I will not be recommening this company or be using it ever again.
Gutt, aber kann etwas sagen wen ich hasbe das kleid und probiere Ihnen. Kleid ist sehr gut.
Love al the products and recommend to all my friends and family
Shipping slower than i like but satisfied with purchase
I love the products for the most part and the reviews really help but always consider the time you'll receive it-it takes about a month to receive it.
Only got one star so that I could write this review. Item was NOT at all as shown, asked for a refund on my $40 item and they wanted to give me $3 "and keep the item because it's easier"! Finally after a week of back and forth convering over whatsapp, I am getting my $40 back. They gave me a label to ship back to, but didn't tell me that I am paying for the shipping to return it and won't be getting that money back. I found that out the hard way AFTER I sent proof I sent it off. That cost me another $13. I'm now at a loss of $25. Customer service is rude and unprofessional. Honestly, buy with caution if you do it!
To get what you're looking for from online is a great fit for me.
Super qualité de vêtements! La compagnie respecte les délais de livraison. Super qualité!
I love you guys! Customer service is amazing!
So many beautiful choices with apparel,
Thank you!
Item was cheap, uncomfortable, was nothing like the photo or how it was described
The quality of the orders were very poor, and my attempt to return the items - oh my gosh, ridiculous. It takes 24 hours for the chat to respond and they kept giving you incremental percentage of refund amount (10%, then 20%, then 30%)-- when I demanded no less than 80% refund, they said they cannot do it, the maximum they could offer is 50% refund! What a crock!
For the purchase of this top it was great. It felt nice on and look okay too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members