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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Large selection of products, easy to navigate website
The material colours are lovely. The belt is a cheap plastic so I have replaced it. Lots of loose threads hanging from the seams.
If it looks to good to be true at a cheap price for it will be!
Have not been told how to return them or have been offered a replacement
I didn't like that I had such a hard time receiving a refund and it was a 30% refund instead of the 100%. The clothing are cheap material and feel like you can only wear them once.
Everything went great order was swift and came in time
The dress took 5 to 6 weeks to be delivered to me. I found out it was shipping from China. I missed getting it in time for a vacation that I bought it for. The color are not a match to the picture in the advertisement. I've loved the hot pink color I thought it would be and it was more of a peach color.
Fit *******@da bottom but was big up top. A lot of the material was different then I expected it to be but it was all cool enough for me to wear and Cancun
Sandals just don't fit right. Straps don't sit comfortably or wrap around my feet right.
Great experience cute stuff loved all of it. Definitely shopping again
Have been trying to return one dress with no return paperwork, my account telling me there are no orders and no communication back from emails
A normal order, delivery was ok, just as expected.
I could follow my order without problems...
Thank you ChicMe
I received my items a month later it was nerve racking but customer service was great always kept me informed on my items they say my next items get a $10 off yes I will order again I like my items are so comfortable
Items come in a timely manner. Clothes fit true to size. I'm comfortable in the clothes.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

