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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I had seen the items pop up on Instagram or Facebook. I figured I would buy (2) blouses with little expectation. They were so much better than I expected. I actually went back and bought more.
Didn't look good in person. Won't buy from here again. I can't figure out how to return the items. Wasted money
Would give zero stars if that was an option! Had to wait 4 weeks for delivery.
Quick and easy the customer service is very good as well
Very reasonable prices. Looked good. Just what I was looking for. Very nice
Dommage car ne correspond pas aux photos la publicité montrer des robes vraiment chic et cela me faisait vraiment envie mais ça ne correspondait pas aux photos
Arrived on time. Was pleased with the dress. It was true to size.
Long wait for dress to arrive. Material not as expected. Now they're trying to bargain with me about the return. I just want to return the dress and be done with it. Please advise.
Everything was user friendly! My first experience with this company. Hoping it is a good one!
Customer services was good, when messaging received message straight back. I was however told that it would o lyxost £3 to return and I ended up paying £7.
Quick and easy to wear. What I looked at was made with a thicker material.
Came fast and on time, nice material a very nice dress to order
Fab, easy to use, had some things off you already love them. So quick on delivery too
Large selection of products, easy to navigate website
The material colours are lovely. The belt is a cheap plastic so I have replaced it. Lots of loose threads hanging from the seams.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

