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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The clothes is made for small frames. The quality is poor. The jumper I bought was see through. The pictures on the website make dresses look good quality, but when you receive them it's disappointing.
Cheap, see through stretch material. Sizing too small.
OK but not the best some itams look nothing like pics when on and when ya try to send them back the only offer a parcel refund and let ya keep itam that no good so waste of time
Took a month to arrive. Poor quite fabric and finish. Customer service very poor
Ho acquistato 3 abito molto carini. I tempi di attesa per riceverli si aggirano intorno ai 20/25 giorni dall'ordine effettuato, per cui bisogna calcolare bene i tempi.
Unica nota, che può capitare, è non aver ricevuto la cavigliera che avevo in regalo
Everything I've ever ordered from ChicMe has not fit and is very poorly made. Should have expected it since the price is so VERY, VERY low. I will never buy from ChicMe again and I will warn all my friends to avoid purchasing from ChicMe.
I know these items are probably not well constructed, which is why I ordered two of each. As far as being able to move around the shopping pages, it was quite easy.
It was easy to order took long time to get them. Then was very disappointed when I got them.
Late delivery and not what I thought it was. Need more info on your advertising
Ordering easy just hope sizing is correct as this is 1st time I have used this site
Great customer service, fantastic products really happy.
Shipping was fast, but I didn't get quality as I aspect.
At this moment everything seems easy, but its to long shipping time.
They advertise cute styles but the real items are not always consistent. Took a long time to arrive. I wish they gave better descriptions of items.
I had seen the items pop up on Instagram or Facebook. I figured I would buy (2) blouses with little expectation. They were so much better than I expected. I actually went back and bought more.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

