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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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For the purchase of this top it was great. It felt nice on and look okay too.
Hope the dress is a fabulous as it looks when it arrives.
It arrived promptly and is absolutely gorgeous
Overall it very good products. Still waiting to wear the dress outdoor but very lightweight material for the summer.
I am having trouble sending back because cannot obtain a QR code. Have been sent a label but unable to print and they will not accept me to just write address on and return.
Took a long time to receive purchase and it didn't look like anything I ordered once it got here
The material on all was very cheap I gave the away
Hope there a store near by better try it on feel the texture before buying
Awful. Offered partial refund to keep a dress that doesn't fit
Quick and easy. No problems at all. I was very satisfied with the items I selected.
Won't purchase again, edging on dress not great and took ages to be delivered, past your delay time you mentioned
Sizing is very wrong on clothing supposed to be size 16 but I would say more size 10
So wasted my time ordering
The items were cut too small even though I ordered a XL. The fabric isn't good quality. The only item I could wear was the black shirt. However, thank you for checking to see if I received the items that is good customer service.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

