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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Pink jumpsuit looks as if I pulled my pants to my shoulders. The crotch seam went up the front and back of the jumpsuit. The material was the same size from the legs to the shoulder. Poorly designed. I sewed in the upper portion of the jumpsuit to give the effect of a top/bottom.
Delivery was quick and easy. Very informative with information and responds back to your request quickly. Definitely recommend them to others to shop at.
I ordered a size M and received XXL instead. I'm not happy with the mistake Chicme made and I can't be bothered to return the item
I ordered my goods on 25th they have still not been shipped 21 days later, i have asked several times why they have not shipped and i am getting one excuse after another. I order at that time because i like their clothes and was wanting a dress for my friends 60th birthday for 24 th june you would think i would have the goods by then but i doubt it very much, i will wait for delivery and see what it brings me i wont be recommending your company to any of my friends as this is disgraceful waiting this long for anything especially coming for china.
Will not be ordering again because if I change my mind and don't want the item I will not be able to get the full amount of money back.
The ordering process was ok and it arrived in reasonable time but the material the dress is made out of is awful. It has no give, feels like plastic or stiff nylon and is not breathable at all. The pictures are deceiving.
Material is cheap and donating the dresses to charity.
The shipping time is awful. I order these items for an event on May 29,2022 and June 2,2022 and did not get these items until after those time. That is why I ordered it so eary thinking that I wous have it by then. That menat I had to order two new item for those events and that was not good.
Great clothes at great prices. Things you don't see on the high street.
Love ChicMe!
It obviously wasn't the material used in your pictures when I ordered I am very disappointed I would still like to know how I return two of the items to get a full refund and as of yet no one has got back to me on this matter
Order trackable easily however took a while to cone. One dress quite nice the satin dress very poor quality
Took awhile for product to arrive, 3 weeks to deliver
Saved the day when looking for a dress, this was my back up dress which I wore for a friends wedding
Do not buy from them they sell cheap items that takes over a month to get to you and they won't give you a refund. They will dragg your ticket out amd give you a run around then say it's past the return date has passed. Reporting them and taking them to court, classaction! I spent too much money for garbage!
My experience was not great at all. The products are not true to size as stated in the descriptions. I even ordered one outfit in a larger size and it still doesn't fit.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

