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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Easy to navigate and pay options are great. Can't say about the products yet as not received yet
My 1st order. It's a little soon. Will need to receive order then I will give you my real opinion.
I loved my experience with ChicMe. Placing my order was easy. My order arrived on time as estimated. Wait wasn't to long either. The clothes were what I expected no disappointments. I'd definitely shop again.
My experience with this company was horrible. I ordered on 5/10/22 I did not receive my order for 17 days 5/27/22 and was away for the holiday weekend. When I returned I tried it on. It did not fit and was made of cheap material. I went to return the order but since I received it past the 14 day policy. I could not process the return on the site. Instead I was directed to customer service on 6/7 and I promptly wrote them that I wanted to return because it did not fit. They went back and forth to delay me and then replied it was past the 14 day period of return. I couldn't return something that was in transit to my home. I will NEVER order from this site again. Horrible customer service. Horrible garments.
All the clothes I have bought have been super cute and amazing!
True to size, takes a long time to deliver, but great material
You had what I was looking for. Thankyou. Hope it fits when arrive, 1st order.
Love your products, love your prices. The quality is ok, but looks great. Sizes are true to fit
I was truly skeptical so I only ordered 4 items which I received within 3wks and purely love both dresses and the lingerie. The strapless bra is too small but I'll gift that to a friend. ChicMe you have earned my trust as a customer. Thank you!
Belle expérience la grandeur est parfait j ai fais le bon choix
Easy to navigate online. Love all the products. Did not take long to get delivered
Pink jumpsuit looks as if I pulled my pants to my shoulders. The crotch seam went up the front and back of the jumpsuit. The material was the same size from the legs to the shoulder. Poorly designed. I sewed in the upper portion of the jumpsuit to give the effect of a top/bottom.
Delivery was quick and easy. Very informative with information and responds back to your request quickly. Definitely recommend them to others to shop at.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

