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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Cheap, shabby, poorly fitted clothes in general- you take your chances!
Overall your styles are on trend and lovely but the quality of your fabric seriously lets your or fabric seriously let's your brand down
I love chicme but you have to be very careful you pick a size bigger than you are and you will be just fine. I was not satisfied with the earings it all broken up
Good range of clothes and have different options to pay purchases.
Ordered 4 items, let's just say if I could be arsed to go through the faff of sending them back I would have. I would say sizing is ok but won't be buying again.
I was kept informed From order to delivery.so I didnt have to worry as delivery takes a few weeks as it was my first time ordering from chic me it was assurance that it was a legit company
Easy transaction. Fast delivery, as described with vibrant colours
I would describe my experience as 'OK' I got what I paid for but they took a long time to arrive and the dress was slightly smaller and cheaper looking than I had hoped.
Quick and easy process from ordering to delivery. The product is of good qaulity also washes well appearance and shape did not change.
Love Chicme. Love my clothes I order from Chicme. The material feels great. The clothes fit me so well. This is my third order from Chicme
It was real easy. And I like that u can use to pay later.
I was trying to return an item after two days of the delivered and they answered after 4 days and dont even explained what should I do to return it, I keep trying to comunicate with them and no answered at all so now its been 14 days since I received my order and I cant return it
Easy to use website. Delivery was much quicker than I expected. Plenty of styles to choose from. I'd just like it if the description stated real or fake pocket, solid or sheer, colour, as I think some items didn't state colour. I would recommend.
Shipping is a bit much. I don't believe I will be ordering from this company again. The experience was not a horrible one, it's just that I don't need to purchase anything else.
Worse experience I have ever had interaction trying to get a full refund, will never buy again and will inform those on all its platforms to be very careful as they will try to hold on to your money and will send back email's stalling hopefully that you will give up. I have reported this's company to the Fair trading group and in the process of communication with my lawyer.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

