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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Amazing style in clothing, so much to Choose from, will definitely purchase more items, True to size and so Comfortable
Brilliant service thank you will be returning for another order
Disappointed with the goods received. Using the website and receiving goods were good.
I ordered 2 tops, bathing suite, necklace and a jean dress. Over all the items are great except the dress was not accurate for the size chart. I have re ordered a new one and need to figure out how to return the one I have. Shipping was very very slow and for those reasons I'm not sure I'll order as often as I do on other sites.
I liked my purchases but you take your chances with fit. I would order from them again though
I was so looking forward to receiving this outfit but when I did I was hugely disappointed, the material was cheap looking and the legs were way too long, then I emailed for a refund to which they replied they could only give me a percentage so I won't be ordering from this company again
. size is not good and material also……………….,,,,………..
Save your money. It's not worth it.It's cheap and doesn't look like the picture. To top it off it needs to be altered because the back is ridiculously long
I encourage anyone to. Purchase clothing from this website.
Ordering was easy. They arrived fairly quickly. They did not have a box. Both pair are cheaply made. I did not expect the highest quality, because of price, but I expect better than what i received. I can't imagine more than a few wears before they hit the trash.
Dommage que la robe soit transparente... Et ça on ne le voit pas
I complained about the quality. You're dealing with China. Sending it back is not a good option. They credited me 10% on 1 item when both were crappy
Over all good experience other then on suit did not fit as the sizing was off. The large fits like a small.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

