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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Bra bemötande med kundtjänst men kläderna var väldigt små i storlekarna
I bought a babydoll and a bra. Got one wrong item and one destroyed. Can't return because its underwear.
Bad one was not happy still waiting on refund unfortunately want order anymore
Hard to return items not quality stuff. Probably won't use again
Dpd delivered the wrong address 252 miles away the correct address was
On the invoice and confirmation email
Fast shipping perfect goods keep up the good work chick me
The shopping is good but it's takes more than two weeks for me to get the package
Overall experience was good product that came not so good
Cardigan came on time smooth process but not as shown I will not be using again
My items took a while to show up, the items where nothing like in the picture. The size was fine. When I emailed to ask to return and get my money back. It took about 6 email to finally get a return address.
The whole experiance was awful, will never order from you again
My wife was very excited to receive her first order of products from ChicMe. Unfortunately, we never received our order because the ChicMe shipping department refuses to send their products to US military mailing addresses, which is my only option, since I am stationed overseas.
I love the shirt. It's just like the picture. It took a while too get it, but it was worth the wait.
Great products I would recommend. Fast delivery
Variety to choose from
I need to return my order because it is too small to me, but I have to pay for this. The return isn't free.
This return is more expensive that the clothes
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

