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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Quick easy to use website
Delivery bit slow
Couple of products cheap and nasty
The ordering process is very easy. I received my items in great condition. Packaging was neat and clean.
One item I was disappointed with, the other I loved! Hit and miss. Not sure how easy it is to return so may have to sell on the item I don't like
It wasn't a problem to place order and I communicated through Facebook which was stress free and the response was quick
Beautiful looking clothes hopefully ordered right size as I'm 14/16 which yo didn't do so we will see
Out of 3 dresses can only wear one. But for the price I paid you can't really complain. Would order again but would go a size up if it looks like a tight fitting
Wow great products! Fast shipping! Great customer service! You get a billion stars from me!
Took a while to come
Not great material and was too big
But ok for the price
I reached out to return the item but given all sorts of options from 20% back to getting credit but would have to pay for shipment. Will not be purchasing ftom there again.
Ordered and arrived quickly just didn't like the final product
Très déçue de deux haut pas comme sur la photo couleur moche
Pleasant experience product was delivered in a week thanks
Hopefully in the future this can be improved. I ordered it with holes I would be able to wear it to a pool party but I wasn't able to and it took about a month or more before it was received.
My first time ordered and my last time.
Not pleasant with this order I would like to return it
The clothing are cute but they look different on the model/photo and the fabric is cheap.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

