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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The clothing are cute but they look different on the model/photo and the fabric is cheap.
I saw the advertisement on Facebook and was reluctant to order having never heard of this company. I ordered one dress just to be sure. I was happy with the service, and have since ordered additional items. I am waiting for their arrival.
Attentive and kept me updated but am reluctant to purchase again
Shopping experience was good. Different portions of the blouses were too loose and didn't fit right.
Take to long... not true sizes, not true colors, fabrics really cheap...
The shoes are so cheaply made that I will never buy again.
The product was too small so I got in touch with customer service and after exchanging about 6 emails got permission to return the item for an extra large. I sent item back to address given and then sent a copy of my reseat from postal dep. I have seen nothing or received nothing from you since. So how about sending my item to me asap.
Shipping took weeks then the dress size was completely off as it was labelled one size but wasn't actually that size
Easy to use online app, great communication, affordable prices, good description about items, not too long for delivery
Very good thank you
Although sizes are too big
I need to return
Bist auf die Tatsache, dass ich ein Artikel im der Falsche Farbe bekommen habe, und die Kzalität mansche Artikeln nicht die Beschreibung an den Webseite entsprechen. Bin sehr zufrieden
Slow with delivery
Slow to respond
Not allowing me to return and get. A refund
Overall items had decent quality, however shipping took long time
So far everything I have ordered is fantastic. Half of my wardrobe is from ChicMe. I highly recommend them.
Quality of material was poor and the return policy stated online doesn't accurately reflect your actual procedure.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

