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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Still waiting after 2 weeks for a reply re returning item.
Very poor service. But a long time to return when most places give 28 days or more to return. No return slip or invoice in bag so hard to find out how to return. Poor customer service too
Sizing is not correct for us size way to small when I ordered for my girlfriend.
My wife was very disappointed. It was too small. She's a medium. She ordered medium. The dress was a small. The material is very poor quality more like umbrella material. Order took a long time to receive.
Though I received timely customer service I was really disappointed with the products and price.
Some things run smaller than others so just be cautious especially with the different materials items are made with
Shipping delays. Easy to order the stuff and was fully notified of the delays via email
Good experience. Shipping took about 2-3 weeks. Product description could be better after receiving products (i. E. item is sheer, item is elasticized).
Nice outfits, on-time delivery. Comfortable clothing, variety of options to choose from.
Fast delivery (arrive within the week) and true fit-to-size. Surprising how good the quality is for these prices. Very happy with the fulfillment, will buy from again.
I loved it! If everything goes well you will have a new customer!
Delivery took a little longer than expected but the dress fits great and is exact what I expected
Order took approx 5 weeks, item that arrived was the poorest quality garment rolled in a ball & severely creased.
Was not a good experience base on the items received. Quality was poorly. Base on item on website looks good but when u received them you are just not satisfied.
The experience has been good. I received the items in a quick manner. It's just that i can't wear any of them and I'm not sure of how to return them for a refund. Everything is too small, so they are of no use to me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members