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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Not the best
Only received half my order
Still waiting for the shirt
The delivery time is find just items not good material
I was very pleased with the clothing I purchased. I wish the clothing came in bigger sizes. The x large is too small. I need a 2x because of my body size. Not everything comes in that size. I am limited to what I can purchase.
Poor material for dress, the dress was extremely thin and not well made.
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Good customer experience - will use again in the future
Love the range. Easy to use great payment options very quick delivery to UK
I did receive the order 2 days after the weekend I actually needed it. I really do not have a need for it as of now but it will be too much of a hassle to return it. If I ever order from ChicMe again, I will order at least 2 months in advance.
I love all the different styles and trends for 2022 this is one of the website to shop
Ok, although looking for them daily after a week. Shipping takes too long.
Poor quality clothing.
Poor returns process,
I returned the items and have not had confirmation of receipt of return yet.
Only one thing i ordered was right size. Everything else was too small so i need to return the items that were to small
They haven't provided shipping info after I ordered 2+ months ago. I requested a refund and they only sent 90% of the amount I paid. From reading other reviews this is common that they try to keep 10%, although I see nothing about this in their terms. What a scam! Don't waste your time or money, I will need to report this as fraud to my bank.
GREAT SERVICE and communication Excellent, they soon get back to you when you have a problem, they keep you informed.
Brilliant Service Customer Care his Excellent all you do his do your ticket on line, and they get intouch with you within 24hrs
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members