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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Would of loved to had an extra small in the top and maybe the bottoms as well they were like and inch too big
Delivery was on time. Clothes are not matching picture. Four outfits and i only wore one.
I had to chase my delivery but once I did it was with me within 10 days
Bought a few things from Chicme: takes a bit long getting delivered but we'll worth the wait.
Dommage que ce soit si long pour recevoir les articles...
Les expeditions sont un peu longue... merci
Je pensais avoir commande le même Débardeur zippé dans la couleur rouge mais je ne le trouve pas dans mes commandes...
Merci
My order took too long to arrive and one of the outfits I really wanted was out of stock and that should of been updated on the website
Good and arrive early than I thought. I just need to alter a little with the clothing
They would not refund me my money threw the bar away. Was the clear one, hard plastic came dented up, a ridiculous item
So far good see how long it takes to get here
Took a long time to arrive and not great quality for the price paid.
Great pictures of items online not actually the same as expected, but still okay to have
I follow the size guide but both items were at least a size smaller
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

