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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,229
This company responds to reviews on average within 16 days

Instant Feedback

238,039 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Never ordering again!
January 11, 2024

It has taken over 5 wks for items to arrive. It's are poor quality and now I am being offered 10% off the cost instead of sending back. They will not refund me!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2023
GB
1 review
0 helpful votes
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This item doesn't reflect how it looks in the pictures. It's poorly made. Does not fit properly. Will not be purchasing from this company again.

Date of experience: December 15, 2023
Maryland
2 reviews
0 helpful votes
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Never received my package
January 11, 2024

I ordered two sweaters Chicme 6 weeks ago. They sent me tracking that showed it. Supposedly love China. I reached out because nothing ever arrived. They just kept telling me to wait and wait. I asked for a refund and they flat out told me they won't be refunding I had to dispute the charge with my credit card company and I made a complaint to the FTC and included all my emails back-and-forth with the merchant. I would not recommend ever buying from this company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2023
GB
1 review
0 helpful votes
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Long padded coat
December 15, 2023

Poor quality already come unstiched and very short in the arm length and I'm no giant.

Date of experience: December 15, 2023
Illinois
1 review
0 helpful votes
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Fast and easy and super cute
December 14, 2023

Lots of items to choose from and very easy to navigate.

Date of experience: December 14, 2023
Ohio
1 review
0 helpful votes
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Great Quality
December 14, 2023
Updated review

Always a great experience. Shipping takes a bit long but it's always worth the wait.

Date of experience: December 14, 2023

Some of my sizes were not in stock
December 6, 2023
Previous review

Some of my sizes were not in stock

Date of experience: November 8, 2023
Florida
2 reviews
0 helpful votes
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Comfortable clothing
January 8, 2024
Updated review

My order was very late getting here and one item did not come. I need my bank account credited for that one green sequined shirt.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2023

Love the clothes!
December 2, 2023
Previous review

Love the clothes!

Date of experience: December 2, 2023
Germany
1 review
0 helpful votes
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Perfect
December 14, 2023

Quick and accurate, doesn't look cheap. Can recommend!

Date of experience: December 14, 2023
GB
1 review
0 helpful votes
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Ok
December 21, 2023
Updated review

Ok but the products delayed to arrive and l have to travel and leave them behind before they arrived.

Date of experience: December 13, 2023

Good and fantastic
October 30, 2023
Previous review

Good and fantastic

Date of experience: October 30, 2023
Illinois
1 review
0 helpful votes
Follow Janet E.
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Not great. It could have been a lot better if they had a better customer service team.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023

It was ok just ok
December 6, 2023
Previous review

It was ok just ok

Date of experience: November 8, 2023
Canada
1 review
0 helpful votes
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Robots!
January 8, 2024

I was told three times to pick another item when the itenm i ordered was still available on the website just in a different color.
No one answered me why i had to keep choosing another item.
Finally incancelled the item all together.
Will not order from chicme again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Quality and condition
January 8, 2024
Updated review

The boots I bought were not placed in a box and came delivered squashed and creased. The coat I purchased was supposed to be a size 12/14 and was more like a 18/20.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023

Absolutely love this easy shopping method
November 8, 2023
Previous review

Absolutely love this easy shopping method. Easy to manage payments on time without the stress amongst other bills. Thank you Klarna xx

Date of experience: November 8, 2023
Kentucky
1 review
0 helpful votes
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Pleasantly surprised!
December 13, 2023

I received so many compliments on my red sweater. It was perfect for my company Christmas party. The green pants that was a hit as well and a lot of people complimented the color. Both outfits were true to size.

Date of experience: December 13, 2023
GB
2 reviews
0 helpful votes
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Delivery
January 8, 2024
Updated review

Delivery takes to long and shipping information practically nonexistent

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023

Thanks looking forward to receiving item
March 29, 2021
Previous review

Thanks looking forward to receiving item

Date of experience: March 29, 2021
Georgia
1 review
0 helpful votes
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Wrong size
January 8, 2024

I ordered a small but was sent a large. How do I return? Thanks

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Lovely jumper
December 13, 2023

Very smooth and arrived on time. Lovely quality jumper

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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Cannot return for full refund
January 8, 2024
Updated review

Products were not as pictured and sizing was off. I could only receive a 50% refund on my purchase. Also the clothing clearly smelled like cigarette smoke.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023

Great holiday shirt!
November 4, 2023
Previous review

Great holiday shirt!

Date of experience: November 4, 2023
Arizona
1 review
0 helpful votes
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Cute clothes, not sure it's worth the wait
January 8, 2024
Updated review

They have cute clothes for cheap but keep in mind the clothes aren't the best made. Cute though! It is ridiculous how long it takes to arrive. I realize they are overseas but they take a month or so before even shipping. This past time I ordered I hadn't heard anything for 4 weeks so I sent them a message and they said they were waiting for one of my items to be made. They should let you know that they aren't in stock when you order so you can decide if you want it 2 months latwe

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2023

I had to reach out about a week before Christmas because I was not provided any shipping information and they were for Christmas. Unfortunately they didn't arrive in time even though I ordered them 3 weeks before

Date of experience: January 3, 2021
Nigeria
1 review
0 helpful votes
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Satisfied customer
December 13, 2023

The delivery took quite so time! The items I purchased was just as I ordered!

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Pleased
December 13, 2023

Love this site but it took a month to arrive………………………

Date of experience: December 13, 2023