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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,227
This company responds to reviews on average within 16 days

Instant Feedback

238,028 reviews

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
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Fashionistas
December 19, 2023

Quite quick delivery, nice product. Highly recommended.

Date of experience: December 19, 2023
GB
1 review
0 helpful votes
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Average
December 26, 2023

Took ages to deliver and no communication
Colour of items poor compared to pictures

Date of experience: December 19, 2023
GB
1 review
0 helpful votes
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Won't use again
December 26, 2023

Item looked nothing like picture. Had to pay for delivery and return. Returns are a nightmare after approx 3 or 4 requests for a return label and 3 different offers from the company to keep item with discount eventually a return label given. Very bad service will not use again

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
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Product Colors Not the same
December 26, 2023

Item purchased did not look the same as depicted in photos online. The colors were less rich/defined, and the fabric was cheap looking

Date of experience: December 19, 2023
France
1 review
0 helpful votes
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Trés joli ensemble décontracté
December 19, 2023

Ensemble trés joli et pratique comme tenue décontractée, je l'ai recommandé une 2ème fois en taille M car en taille L habituelle pour moi, il était trop grand!
Et les retours sont trop compliqués.

Date of experience: December 19, 2023
Arizona
3 reviews
0 helpful votes
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Trendy items
December 19, 2023
Updated review

I am a returning customer. My selections are great trendy and quality items!

Date of experience: December 19, 2023

Very trendy items!
November 13, 2023
Previous review

Very trendy items!

Date of experience: November 12, 2023

Smooth sailing!
November 26, 2022
Previous review

Smooth sailing!

Date of experience: November 26, 2022
GB
1 review
0 helpful votes
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Beautiful dress
December 26, 2023

The dress is beautiful but unfortunately arrived too late for the occasion

Date of experience: December 19, 2023
Texas
1 review
0 helpful votes
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Cute
December 18, 2023

Great! I love the clothes! Awesome quality for the prices

Date of experience: December 18, 2023
New York
1 review
0 helpful votes
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I tried to return some pieces but I coundn't they were trying to persuade me to keep it and then they didn't answer

Date of experience: December 17, 2023
GB
1 review
0 helpful votes
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Great
December 17, 2023

Great experience with chic me and my order was lovely, had a few problems with delivery but customer service were very helpful and helped me find my order so great service

Date of experience: December 17, 2023
Oregon
1 review
0 helpful votes
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I do my shopping a lot on ChicMe. This is my first pair of shoes. I paid 56 bucks for them and I'm very disappointing they're broken.

Date of experience: December 16, 2023
South Carolina
1 review
0 helpful votes
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Extremely happy with my items and service
December 17, 2023
Updated review

Very impressive with the easy way of ordering and how quickly the merchandise was delivered

Date of experience: December 16, 2023

Lots to choose from I love the different options
June 14, 2022
Previous review

Lots to choose from I love the different options

Date of experience: June 14, 2022
Canada
1 review
0 helpful votes
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Scam site
December 26, 2023

I paid for the items but they never arrived. They kept telling me they would ship in a couple days and a month went by then they said the items that I ordered were out of stock. It was always an excuse.

Date of experience: December 16, 2023
GB
2 reviews
0 helpful votes
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Lurex top
December 16, 2023
Updated review

It was easy to order and I was pleasantly surprised how nice the top was

Date of experience: December 16, 2023

Very easy to do
November 27, 2023
Previous review

Very easy to do

Date of experience: November 27, 2023

Red check ruffle dress
December 25, 2022
Previous review

Not bad but there was no return label with garment

Date of experience: December 25, 2022
GB
2 reviews
0 helpful votes
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Pink top
December 26, 2023
Updated review

Very good but top doesn't fit like model in picture

Date of experience: December 16, 2023

Very good b
November 11, 2023
Previous review

Very good b

Date of experience: November 11, 2023
GB
1 review
0 helpful votes
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Not happy
December 16, 2023
Updated review

After purchasing a ladies jumpsuit for £30 find the zip was faulty. When I tried to return it, I was going to be charged half the price to return it. Vouchers to spend within ChicMe I can't find where these have been placed, so I have been unable to use them. There are other sites that you can return goods without having to pay.

Date of experience: December 16, 2023

Good quality goods
September 1, 2023
Previous review

Good quality goods. Easy to return if needed.

Date of experience: September 1, 2023
GB
1 review
0 helpful votes
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Great
December 16, 2023

Supportive customer service when I asked questions about tracking

Date of experience: December 15, 2023
GB
1 review
0 helpful votes
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The service is not good,
December 26, 2023

I have to wait over a month for my delivery and that is not good

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Delivery
December 15, 2023

My order took a while to come. Did not receive it when I was hoping to get it so I will not be shopping here again.

Date of experience: December 15, 2023
GB
1 review
0 helpful votes
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Never ordering again!
January 11, 2024

It has taken over 5 wks for items to arrive. It's are poor quality and now I am being offered 10% off the cost instead of sending back. They will not refund me!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2023