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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,252
This company responds to reviews on average within 16 days

Instant Feedback

238,149 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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1st order and probably last
August 2, 2022
Updated review

Cute clothes but runs too big or too small and the conversation with customer service was not good. I wanted to return for full price but instead was given back $17 and told I could keep the clothes. Clothes that I can't wear and haven't been able to sell. Ugh. Sooo frustrating

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022

Nice clothes
May 29, 2022
Previous review

Nice clothes. Easy to shop. How they are true to size. This is my first order

Date of experience: May 29, 2022
GB
1 review
0 helpful votes
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Beautiful
July 3, 2022

Very pleasant experience using this site I will definitely use this site again

Date of experience: July 3, 2022
Belgium
1 review
0 helpful votes
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The clothes are of a very poor quality and don't look the same as on the pictures. If you want to send them back you get a message that it's easier to keep them and you will get a 10% discount next time. What would I do with clothes I don't want to wear? After 2 messages you get an adress in Germany (I live in Belgium) I have to send the clothes to, and have to pay the cost myself. On the website it's mentioned a free return the first time you send it back. I'm now witing and hoping to get my money back,

Date of experience: July 3, 2022
Nevada
1 review
0 helpful votes
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I really never got notifications when I should be expecting the dress. It just shows up there is no follow up or tracking number.

Date of experience: July 3, 2022
Delaware
1 review
0 helpful votes
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Mostly Satisfied
July 3, 2022

My items were mostly loved, but the shipping was entirely too long. Almost 4 weeks before my items were received. I would still purchase again though with hopes of receiving items sooner.

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Great Quality!
July 3, 2022

I felt it took too long to arrive, but was well worth it!

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Poor service
August 2, 2022

Very difficult process for returns. Customer service not listening. Avoid

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Spain
1 review
0 helpful votes
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Genial
July 3, 2022

No conocía la tienda y ahora estoy encantada seguramente volveré a comprar en esta tienda

Date of experience: July 3, 2022
New York
2 reviews
0 helpful votes
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Excellent
July 3, 2022

No issues so far. Awesome 3 piece outfit. I will definitely order again.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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The sizing is off.
August 2, 2022

It's a lovely dress but my normal size didn't work with this cut.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Ireland
1 review
0 helpful votes
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Delivery time too long
July 3, 2022

Products are nice and fit, just delivery time is too long

Date of experience: July 3, 2022
Spain
1 review
0 helpful votes
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Item
July 3, 2022

Quick delivery no extra charges good seller
Payment system and check out all good

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Easy
July 3, 2022

Very quick and easy. The clothes were very pretty and fitted well

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Fast delivery, excellent quality, value for money.

Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Avoid!
August 2, 2022

Dreadful. Customer service is awful. Cheap nasty material.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
GB
1 review
0 helpful votes
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Poor quality material and took a long time to get the order. Not sure I would use again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2022
Germany
1 review
0 helpful votes
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Jederzeit wieder!
July 3, 2022

Das Preis-Leistungsverhältnis ist wirklich ausgesprochen gut.

Date of experience: July 2, 2022
Australia
1 review
0 helpful votes
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Headache
August 2, 2022
Updated review

I accidentally ordered using correct email address but unread of. Au st end I incorrectly typed. Ay. I could not see my order or track it & after many messages via cust service I asked could they order be added to my account or change the email address ( which did not exist) twice told my order was added but it wasn't. A real headache considering sane details used from my previous 3 orders/ payment details the same etc. I really needed to ensure this order was linked to my account, but it still does not show up. I couldn't confirm I received the order recently as it's not been added to my orders/account.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2022

Easy site to navigate, great range styles & good value
May 29, 2022
Previous review

Easy site to navigate, great range styles & good value

Date of experience: May 28, 2022
GB
1 review
0 helpful votes
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Good clothes, affordable prices
July 3, 2022

Easy to do business with... orders arrive n are packaged professionally. Good sizing n colours as described.

Date of experience: July 2, 2022
Romania
1 review
0 helpful votes
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Dress
July 3, 2022

The dress doesn't match with photo on website only about 60%

Date of experience: July 2, 2022