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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I ordered the yellow jumpsuit to wear to an event. What I received did not look anything like the picture. It looks like something an amateur seamstress could have made. I can wear it somewhere, but not where I planned.
My experience was good. I ordered this outfit twice. The first time I received the order it was too little and I did not know how to return it to customer service so I gave it to my daughter. I re-ordered a size up. I did try to email someone in customer service but I didn't get a response. I do not know how to return items when they don't fit.
The product was not was I expected. The shorts run small and the cardigan is really big. I have tried to reach out for a refund but no such luck so I guess I'm just out of money.
The product was excellent and good quality. The shipping was quiet fast.
Good just happened to see the site on Facebook and like the product
Very poor quality of the product. Doesn't match the picture at all
Cheap tat shouldn't be allowed to take your money. Wasn't as described or even the same material as advertised. Horrid experience
The items look very stylish on the images but the quality of products are very poor.
I'm always very satisfied with my purchases. And you have what I'm looking for.
No comment. It took a little longer than expected.
I love everything. A couple of pieces are to small
Never had a problem, and I have purchased several times from the company
Just love the woman clothing... dresses don't run true to size they're too small and I wear an extra large... the dresses should be made out of cotton and not polyester it's too hot to wear polyester does not breathe.
I was very pleased with my items it was also very quick delivery
La durée de livraison est trop longue. Je ne sais pas d'où vient l'article que j'ai commandé mais je suppose que c'est la raison de la durée de livraison.
Not all items were as in the pics, but the quality seems fine and the prices are very low, one dress i got is fab! A little long in delivering
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

