Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It took the order a long time to come... much longer than other companies. The clothes all ran very big. The quality of the clothes was good. The styles are really cute.
I cannot get any info on a refund I requested. Dress returned over a week ago. Cherry does not seem to understand English so I asked for her supervisor to respond, to NO avail. Saw
I wont be buying here again. Offered a 10% refund instead of a return
All the things I bought had parts that fit so well if they were any smaller they would not fit qnd parts that were 2 sizes too big, on the same item. It's a bit annoying to have to alter things you just bought, but they were small enough sewing to that I just kept them and did the work.
Nice and contemporary fashion. But I must say some of the product sizing is not satisfactory. The UK size being used sometimes does not fit so that needs to be correct. Returns system is quite complicated and it needs to be from the website directly.
No problems great fit,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
A big delay! It took me one month to receive the order the dresses did not look the same as in photos! The medium size which is my size looked like it was large.
All round very happy with the experience, clothes great condition
After receiving my outfit I wished to return and have a refund. The company provide no return label or options. They actively discourage returns and refunds not happy
Received All ordered items in a Timely Fashion. Items arrived and looked like the picture
Your company is scum. You sell items not wearable and refuse to refund customers money, you are thieves and deserve to go to hell for your actions. I will never buy from you again and will tell everyone I can to never deal with you.
Brilliant so far, just the trousers were too small and not great quality but everything else was fabulous and nice quality
Me desagradaron súper incomodas no se puede caminar bien con ella, pura basura
Surprise par la rapidité de l'envoi, encore merci, je recommanderai
Leave on front porch please. I have not received all of my order yet. What I have received is pretty nice, I haven't wore all of my garments yet though. My favorite would have to be the jumpsuits I ordered. I love them although one of them is too short for me.
The products have a bad quality of fabric. They seemed different on the photos of the site. Only one dress was actually good which was casual any way.
No problem with delivery, however no return label included so kept the dress and had it altered
Easy to order delivery not too long item as described on the website
My experience was good, items purchased were exactly as shown.
Good and exciting and a good experience to shop online and receive my items
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

