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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Quick and easy. Love the material but it is too big and have to alter it
Tycker kvaliten var dålig. Kostade lika mycket att skicka tillbaka som dressen
Purchasing the product was ok, but returning it has proven to be quite difficult!
I contacted customer service about returning this dress and they initially said to me, don 't bother sending it back & we'll give u 20% of the purchase price back. I said no, I wanted to return it and get 100% of my money back. On each email, the percentage of what they offered to give me went up!
It was like a Dutch auction using my money. The whole thing was very strange. I've never had this happen to me before and I buy a lot of items online.
It seems very dodgy to me..
The product took over a month to arrive. Very disappointed with quality of the clothes. Very cheap fabric and not well made.
Experience was fine. Product no good! Disappointed in the flimsy nature of the material. Colours beautiful.
All was very good and I am satisfied. I can recommend it
Le traitement de la commande est assez long et le délai de livraison aussi.
J'ai passé commande le 22 juin 2022, nous sommes le 8 juillet... et tjr rien alors que je dois encore faire des retouches pour que tout soit prêt le 16 juillet.
Very long time to receive the article but they are very nice
Order the items and came over a month later. When I finally got the products, most of them did not fit because it is cut much smaller than stated. There's no full refunds or returns so be careful of choosing the items carefully
Das Kleid bestand aus billigstem Polyester. Das Kleid ist nach ein paar Mal waschen völlig entfärbt gewesen und auch die Oberflächenstruktur hat sich zum Negativen verändert. Es bildeten sich kleine Fussel.
Zum Kaufvorgang: Ich habe das Kleid nur ansehen wollen auf der Homepage, aber nur durch einen weiteren Klick hatte ich anscheinend den Kaufvorgang abgeschlossen. Dies war nicht wirklich zu erkennen. Gut, ich hätte aufmerksamer sein müssen. Aber es bestand auch keine Möglichkeit einer Stornierung in dem Account. Die deutsche Übersetzung im Account ist auch miserabel und sehr missverständlich...
Delivered on time & great quality & fit
True to size, very happy with it & wear it with confidence
Terrific! Well-made designs, selections and gorgeous choices!
Le délai de livraison est raisonnable, les produits sont bien emballés, et ils sont fidèles à leur image sur le site, je recommanderai certainement
Different fits with not enough under arm area coverage without wearing another garment underneath
I only received one item that I ordered the tank top. The service was so slow and lousy I cancelled the rest of the items. I was sorted $12 out of my refund. I asked for it but got no response. I must say I was very disappointed with the entire experience.
Order in plenty of time. Mine took a couple of weeks to come so it missed coming on holiday with me.
It took long time before I received them, being the first time shopping with them I was thinking otherwise when I didn't receive them on time, but it finally arrived and I love them.
I reached out several times because I didnt order the jumpsuit and the shirt outfit was to small. No one never ever followed up with me so I can send back for a refund and for a bigger size. I will never ever shop with you again because I am out of money do to the fact that the support is awful. I did my part and now I am stuck with your merchandise that I cannot use
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

