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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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They kept sending me emails until I filled this out
Dont like them at all not very comfortable very cheap quality not happy with them at all.
To many differences between the pictures and the material
Parcel was lost at first stated had arrived and been delivered 5 days after this it showed up
Material not good. Bad smell from clothes. Easy to use website clothes look good. But won't buy anymore.
Items to bigger then what they should of been, poorly made and to return will good luck with anyone trying to return you cant get your money back very easy took about a month to sort out
Do not buy all the items I purchased went to the charity shop as all of very very poor quality
I ordered an anklet, It was broken after wearing it 2 days, I asked you to send a new one but
I was told that it has to be my fault.
Poor quality dress. Print is poorly printed. The one shoulder section has been poorly made and hangs strangely.
They didn't put my name or house number on my order, so royal mail sent it back to ChicMe, but after a email, they very quickly sorted it out and received my order.
Not clear it's a Chinese website until you pay at the end, won't be using again
No problems, quick delivery and the dress ended up being just like on the pictures and also the comments from other buyers helped.
Mijn producten waren snel geleverd, ben erg blij met de meeste producten
The delivery was good and quick the dress was of poor quality
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

